Associate Specialist, Implementation
Mastercard · Posted Oct 16
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
Mastercard powers economies and supports a wide range of digital payments choices across 200+ countries, making transactions secure, simple, smart and accessible. This implementation role sits within electronic payment processing, working on cross-functional processing implementation projects for Mastercard and its customers. The associate specialist acts as the central customer point of contact through end-to-end project execution, defining scope, assessing implementation impacts and delivering standard through complex implementations across core and non-core processing systems.
What you will do
- In a customer-facing environment, take ownership of a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Act as central point of contact for customers and/ or Mastercard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers’ and Mastercard’s core and non-core processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Handle multiple customer processing implementation projects in parallel
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Skills used in this role
What the employer is looking for
- Are you motivated to be a part of driving a world beyond cash?
- Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?
- 1 to 2 years of experience in “Information Technology” system knowledge, with good understanding of network technology, applications, and project management.
- Basic knowledge of payment transaction processing and industry business knowledge
- Ability to interact well with the customer
- Excellent verbal and written communication skills
- Desire to learn independently
- Ability to work in a matrixed organizations and cross functional teams
- Ability to manage change in a technical work environment
- Open to work for Night Shift – CST Timings (Non Negotiable)
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
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