Specialist, Implementation
Mastercard · Posted Oct 16
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
Mastercard powers economies and empowers people in 200+ countries and territories, supporting digital payments choices that make transactions secure, simple, smart and accessible. This implementation role operates in a customer-facing electronic payment processing environment, leading cross-functional teams of technical and non-technical processing experts from Mastercard and its customers. The specialist drives processing implementation projects end-to-end, acting as the central customer point of contact and assessing how customer needs affect Mastercard's core and non-core processing systems and platforms.
What you will do
- In a customer-facing environment, lead and train a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Are you motivated to be a part of driving a world beyond cash?
- Have good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?
- Ability to bring new creative thoughts, ideas and solutions to make payments easier and more efficient for our customers
- Act as central point of contact for customers and/ or Mastercard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers’ and Mastercard’s core and non-core processing systems and platforms.
- Handle multiple customer processing implementation projects in parallel
Skills used in this role
What the employer is looking for
- Experience in “Information Technology” system knowledge, with good understanding of network technology, applications, and project management
- Knowledge of payment transaction processing and industry business knowledge
- Good understanding of Mastercard’s payment processing systems, formats and associated customer host interface testing services and principles
- Ability to interact well with the customer
- Good verbal and written communication skills
- Desire to learn independently
- Ability to work in a matrixed organizations and cross functional teams
- Ability to manage change in a technical work environment
- Open to work for Night Shift – CST Timings (Non Negotiable)
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
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