Senior PMT
Mastercard · Posted Oct 6
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
Get a personal compatibility score
Add a resume for personal matches
About the role
Mastercard powers economies and empowers people in 200+ countries, supporting digital payments choices that make transactions secure, simple, smart and accessible through technology, innovation, partnerships and networks. This Senior PMT role sits with the platform product function, developing platform/product visions derived from business needs, market opportunities and technology trends, and decomposing business requirements and customer experiences into features and functions that drive the roadmap. The role works with Technical Program Managers, developers, UX designers and internal customers to define requirements, prioritize and monitor feature development, and prepare launches while tracking platform performance, adoption and operational health.
What you will do
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Collects and shares user stories with engineering teams
- Acts as the voice of the business customer and accountable for the platform services
- Identifies gaps and charters new platform capabilities as required
- Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product
- Compares features for competitive review to inform prioritization within a platform product release
- Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product
- Contributes near-term input (quarterly) for the platform product portfolio and roadmap
- Makes trade-off decisions on platform product features
- Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests
- Exhibits expertise within platform feature area and coordinates with interdependent teams
- Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set
- Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
- Continuously monitors feature development at the feature level
- Reviews product demo with the development team against acceptance criteria for the feature set
- Prepares launches and monitors platform performances, adoption, and operational health for feature sets
- Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
- Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
- Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them
- Take a first stab at customer impacting problems or investigations
- Keep a tab on open vulnerabilities and tech debts for your application
- Drive PCI audits
- Independently identifies and researches anomalous performance; escalates findings to senior management
- Coordinates internal forums to collect and identify feature-level development opportunities
- Owns and manages product documentation; enables self-service support and/or works to reduce overhead
- Identifies feature risks from business and customer feedback and in-depth analysis of operational performance; shares with senior leadership
Skills used in this role
What the employer is looking for
- Relevant experience on IT projects including requirements gathering and relationship building with business clients
- Baisc Knowledge of Java, debugging skills,
- Hands on with SQL querying
- Able to lead project teams, collaborate with business partners, vendor/ consulting organizations and peer level professionals from other IT disciplines
- Able to mentor/grow less experienced team members
- Experienced with system testing and basic debugging techniques
- High-energy, detail-oriented and proactive with the ability to function under pressure in a collaborative (Agile) environment
- High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities
- Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills
Preferred qualifications
- Nice to have that will set you apart – proven experience in developing cloud ready microservices
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
Recent coverage
Mastercard Newsroom
Mastercard advances agentic commerce with new trust and intelligence servicesSeptember 30, 2026
Mastercard Newsroom
Mastercard launches AI-powered B2B analytics for supplier paymentsSeptember 30, 2026
Mastercard Newsroom
Mastercard completes acquisition of BVNK to advance global stablecoin capabilitiesAugust 3, 2026
Mastercard Newsroom
Mastercard launches Wallet Pay to scale digital wallets worldwideSeptember 10, 2026