Lead Product Manager - Technical
Mastercard · Posted Oct 12
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
Mastercard is a global technology company in the payments industry, and this role sits within the Services organization's Business & Markets Insights (BMI) vertical, which creates products and solutions spanning Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. Within BMI, the Payment Performance Intelligence Program's Global Product Management team is evolving its products to include AI intelligence, working with data scientists on Gen AI chatbot use cases and agentic services. This Lead Product Manager will own API strategy and roadmap, partner with engineering, data science/AI and platform teams, and lead discovery, PRDs, and go-to-market for the product.
What you will do
- Own strategy and roadmap for API capabilities across Payment Performance Intelligence.
- Translate a deep understanding of our customers into products and solutions that drive significant customer value
- Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products.
- Partner closely with engineering, data science/AI, other platform/COE teams to ensure architecture quality, safety, evaluation, and observability.
- Own PRDs, backlog prioritizations, story writing, dependencies, and release planning.
- Partner with Customer Experience team to design intuitive, highly relevant features that are of maximum value to clients.
- Ensure consistent alignment between business priorities and development objectives
- Lead user research, discovery, and experimentation to validate use cases, accuracy, trust, and business impact.
- Support go-to-market, and customer enablement through demos, query resolution, documentation, and training.
- Build strong cross-functional and stakeholder alignment across global teams.
- Mentor and develop junior product managers.
Skills used in this role
What the employer is looking for
- Knowledge of Product Development and Management principles.
- Established experience of developing API from 0 to 1.
- Strong ability to translate complex technical concepts into clear, actionable product requirements.
- Proven track record collaborating in cross-functional teams to deliver outstanding products and features.
- Designing, executing, and distilling user research to drive value for the customer.
- Excellent execution, communication, and stakeholder management skills.
- Bachelor's degree in computer science, Engineering, or equivalent experience.
- Payments industry experience is a plus
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
Recent coverage
Mastercard Newsroom
Mastercard advances agentic commerce with new trust and intelligence servicesSeptember 30, 2026
Mastercard Newsroom
Mastercard launches AI-powered B2B analytics for supplier paymentsSeptember 30, 2026
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Mastercard completes acquisition of BVNK to advance global stablecoin capabilitiesAugust 3, 2026
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Mastercard launches Wallet Pay to scale digital wallets worldwideSeptember 10, 2026