Manager, Product Management, Scheme and Regulatory Compliance
Mastercard · Posted Oct 3
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
Mastercard Gateway, formerly known as MPGS, operates at the centre of the global payments ecosystem and supports customers across more than 70 countries as an agnostic gateway serving acquirers, merchants, and partners. The Compliance Product team maintains a structured relationship with payment schemes including Mastercard, Visa, and Amex for receiving, analysing, clarifying, and operationalizing scheme bulletins and mandates. Reporting to the Director of Scheme Compliance, this role supports the Product Compliance function for the Mastercard Gateway product suite by driving disciplined intake, impact assessment, prioritization, governance, and execution tracking of scheme and regulatory changes across the product lifecycle.
What you will do
- Analyse card scheme communications, mandates, bulletins, and regulatory updates to identify applicability, business impact, customer impact, delivery risk, and compliance deadlines for Mastercard Gateway.
- Provide clear summaries of scheme rule changes and translate them into actionable requirements for impacted Gateway business areas.
- Partner with Product, PMT, Region, Engineering, Legal, Compliance, Operations, and Customer-facing teams to ensure required changes are prioritized and delivered within mandated timelines.
- Support roadmap planning and SAFe PI or Kanban Planning by ensuring scheme compliance priorities, dependencies, risks, and deadlines are clearly represented in delivery plans.
- Maintain a central repository of scheme communications, impact assessments, decisions, evidence, and delivery status for auditability and transparency.
- Build and maintain internal portals, trackers, and communication channels for scheme compliance updates and mandate visibility.
- Define, document, and continuously improve internal processes for scheme compliance intake, triage, assessment, governance, escalation, and closure with end to end ownership.
- Support MPGS business areas with scheme-related queries, clarifications, and interpretation of scheme requirements.
- Prepare internal and external communications, training material, customer readiness updates, and implementation guidance for impacted stakeholders.
- Liaise with payment networks and schemes where applicable to clarify requirements, represent MPGS considerations, and advocate appropriate Mastercard or customer positions.
- Identify and escalate compliance gaps, delivery risks, financial exposure, and customer impacts in a timely manner, with recommended remediation and communication plans.
- Use and bring AI efficiency in day-to-day work and in the compliance process which will add benefit to the Gateway and customers.
Skills used in this role
What the employer is looking for
- 8+ years of experience in Product Management, Payments, Scheme Compliance, Regulatory Compliance, Gateway products, Acquiring business, Merchant services, or related payments domains.
- Strong understanding of card schemes authorization & clearing modules, payment gateways, acquirers, merchants, acquiring banks, ecommerce, card present, digital and token payment flows.
- Experience interpreting scheme rules, mandates, bulletins, compliance requirements, and regulatory updates, with the ability to convert them into clear product requirement and delivery actions.
- Experience working with agile and Kanban delivery models, ideally including SAFe, PI Planning, backlog prioritization, dependency management, and cross-team execution tracking.
- Ability to build effective relationships across Product, Engineering, Legal, Compliance, Operations, Regional, Commercial, Sales, Support, and Customer-facing teams.
- Strong analytical skills with the ability to assess business impact, delivery complexity, financial exposure, reputational risk, and customer implications.
- Demonstrated ability to manage complex, multi-stakeholder initiatives across global teams and time zones.
- Excellent communication, presentation, and interpersonal skills, with the ability to simplify complex scheme requirements for both technical and business audiences.
- Self-organized, self-driven with E2E ownership mindset, collaborative, and comfortable operating in a fast-paced global payments environment with evolving priorities and strict compliance deadlines.
- Knowledge on AI tools, AI agents and application like Aha, Confluence, Jira is essential.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
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