Vice President, Platform Engineering
Mastercard · Posted Oct 21
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
Mastercard (Vocalink) powers secure, simple and accessible digital payments across 200+ countries, and its Pune Tech Hub delivers technology capability for UK-led strategy, architecture and engineering priorities. This senior site and technology leadership role is accountable for the UK–Pune operating link, convening multidisciplinary infrastructure, platform, operations and architecture stakeholders through matrix influence rather than direct line management. It focuses on portfolio prioritisation, governance, blocker removal, automation-driven efficiency and building local leadership depth and culture.
What you will do
- Act as the visible technology leadership and escalation point for Mastercard (Vocalink) colleagues in Pune, creating clarity and momentum without direct line-management authority.
- Drive Vocalink culture in Pune by leading town halls, leadership forums and large colleague events, engaging and influencing audiences of 100 or more people.
- Maintain an effective UK–Pune operating link, influencing People Leaders and technical stakeholders to align local execution with UK strategy, architecture, governance and business accountability.
- Translate technology strategy, roadmaps and programme direction into a clear, sequenced and achievable portfolio of work.
- Facilitate and influence prioritisation across strategic change, regulatory commitments, operational resilience, technical debt and service improvement, securing agreement from accountable leaders.
- Provide matrix leadership across multidisciplinary teams, using technical fluency to challenge assumptions, expose dependencies and shape sound decisions.
- Establish governance for demand, capacity, delivery health, risks, dependencies and escalation.
- Identify and remove systemic blockers, including unclear ownership, decision delays, skills gaps, environmental constraints and cross-team dependencies.
- Influence UK and Pune leaders to grow the volume and complexity of work delivered from Pune by aligning demand, capacity, capability and realistic delivery plans.
- Drive measurable efficiency through automation, standardisation, simplification, reuse and improved ways of working.
- Coach, connect and influence local leaders to drive talent retention, strengthen leadership depth, succession and technical capability while reinforcing an inclusive and accountable culture.
- Build effective relationships with senior leaders, architects, engineers, programme teams, support functions, partners and vendors.
- A unified UK–Pune operating model achieved through strong relationships, shared priorities, clear ownership and effective escalation routes.
- A transparent and prioritised portfolio aligned to business outcomes and technology strategy.
- Pune Tech Hub strategy to create a high-performing, increasingly productive workforce, underpinned by robust quality, resilience and controls.
- Faster removal of blockers and more effective management of cross-functional dependencies.
- Measurable improvements in productivity, automation, deployment lead time and operational efficiency.
- A confident and increasingly self-sufficient Pune organisation, enabled through influence, coaching and stronger local leadership depth.
Skills used in this role
What the employer is looking for
- Significant senior leadership experience in a complex, multinational technology, payments or critical-infrastructure environment.
- Executive presence and gravitas, with evidence of commanding large audiences and remaining credible under challenge.
- Experience providing matrix leadership across multidisciplinary infrastructure, platform, operations, architecture or enterprise technology teams. A career focused primarily on software engineering will not provide the breadth required.
- A track record of connecting offshore or remote technology capability with onshore leadership, strategy and accountability without relying on direct reporting lines.
- Strong programme and portfolio leadership covering direction-setting, prioritisation, sequencing, dependencies, risk and benefits delivery.
- Technical fluency across infrastructure, platforms, architecture, operations, resilience and security, with the ability to challenge technical positions without being the deepest subject-matter expert.
- Proven success in diagnosing delivery blockers, resolving ambiguity and establishing clear ownership and governance.
- Evidence of scaling workload and capability through effective demand, capacity and skills planning.
- Measurable delivery of efficiency through automation, standardisation, simplification or operating-model change.
- Exceptional influencing, facilitation and stakeholder-management skills, with evidence of securing commitment and resolving conflict without formal authority.
- Commercial and financial discipline in managing resources, budgets and investment priorities.
- A people-centred leadership style that builds trust, accountability, inclusion and capability across cultures and locations through coaching, credibility and relationships.
- High personal integrity and a leadership approach aligned with Vocalink and Mastercard values.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
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