Sr. Technical Program Manager
Mastercard · Posted Oct 5
Global technology company connecting consumers, financial institutions, merchants, and businesses through secure payment processing and digital commerce solutions
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About the role
Mastercard powers digital payments across 200+ countries, and its STRM (Security Threat and Response Management) team is responsible for identifying and implementing new tools and capabilities to secure company assets. This role leads complex, cross-functional technical programs spanning engineering, product, security, architecture, and business teams. The Sr. Technical Program Manager drives end-to-end planning, execution, risk management, and delivery governance for large-scale security initiatives while mentoring junior TPMs.
What you will do
- Lead and successfully deliver multiple concurrent, complex, and cross functional technical programs from concept through launch, ensuring alignment to business and security objectives
- Act as a strategic partner to Engineering, Product, Security, Architecture, and Business stakeholders to drive shared outcomes
- Own end to end program planning and execution, including scope, timelines, dependencies, risks, and delivery commitments
- Define and track clear milestones, success metrics, and program health indicators to ensure predictable delivery
- Drive execution rigor by managing dependencies, facilitating deep technical discussions, aligning on architecture decisions, and navigating engineering trade offs
- Proactively identify execution risks, surface trade offs, and drive timely risk mitigation and decision making
- Provide clear, concise, executive level status updates, metrics, and data driven recommendations to leadership
- Establish and continuously improve program governance, delivery processes, and operational excellence best practices
- Serve as a strong voice for the team—leading demos, acceptance discussions, and representing the program with confidence across forums as needed
- Mentor and guide junior TPMs and less experienced team members, fostering growth, accountability, and high standards of execution
Skills used in this role
What the employer is looking for
- Proven ability to operate in ambiguous, fast‑paced environments
- Exceptional stakeholder communication and influencing skills
- Demonstrated ownership, accountability, and delivery excellence
- Strong understanding of the Software Development Lifecycle (SDLC) and agile delivery in complex, multi‑team environments.
- Proven ability to break down ambiguous problems, plan and execute work through Agile delivery models (Scrum, Kanban), and consistently deliver high impact technical programs.
- Comfortable diving deep into technical details to inform trade offs, manage risk, and build credibility with engineering teams.
- Demonstrates data driven decision making and leads continuous improvement across teams and programs.
- Effectively partners with business leaders, architects, engineers, and designers to shape delivery strategy and execution plans.
- Builds strong relationships and influences without authority, earning trust and respect across dependent teams.
- Exhibits strong technical writing, documentation, and knowledge transfer skills, enabling teams beyond immediate scope to operate independently.
- Bachelor’s degree in Engineering, Computer Science, or related field (or equivalent experience).
Benefits and support
- Compensation and benefits are detailed in the job posting
About Mastercard
Mastercard is a global technology company in the payments industry that connects consumers, financial institutions, merchants, governments, and businesses worldwide. It operates a fast and secure payment processing network that spans more than 200 countries and territories. Through innovative products and solutions in credit, debit, digital assets, and security, Mastercard makes commerce safer, simpler, and more accessible.
- Industry
- Payments
- Company size
- 10001+ employees
- Founded
- 1966
- Location
- Purchase, New York, USA
- Funding stage
- Public Company
Funding
Public Company · $115M raised
Leadership
Chief Executive Officer
Chief Business Officer
President & Chief Technology Officer
Chief People Officer
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