STAFF, SOFTWARE ENGINEER
Walmart · Posted Oct 16
Retail, e-commerce, grocery, pharmacy, and membership warehouse services
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About the role
The Welcome Claims Platform Engineering team plays a foundational role in enabling Walmart's Casualty Claims program, helping protect the business from the financial impact of liability events across General Liability, Workers' Compensation, Garage Keeper, and other lines of business. The team builds, modernizes, and sustains scalable, secure, and reliable claims platforms that enable business continuity, process automation, operational efficiency, and regulatory compliance. This staff software engineering role leads requirements gathering, solution design and architecture, technical delivery across teams, and reliability/observability engineering for business-critical claims applications.
What you will do
- Lead requirements gathering, scoping, and analysis for complex business-critical applications, translating business needs into clear, actionable engineering requirements.
- Drive solution design and architectural decisions, ensuring solutions meet functional and non-functional requirements for scalability, performance, availability, security, and maintainability.
- Lead technical initiatives across multiple teams, ensuring alignment with business objectives, architectural standards, delivery timelines, and engineering best practices.
- Drive defect management, troubleshooting, and root-cause analysis for critical production issues, implementing corrective and preventive actions to minimize recurrence.
- Establish and improve application reliability, observability, operational excellence, and incident management practices across business-critical platforms.
- Identify technical risks, dependencies, integration challenges, and opportunities for platform reuse, proactively driving mitigation strategies and architectural improvements.
- Define and drive engineering quality practices, including test strategy, automation, defect prevention, and continuous integration and delivery.
- Collaborate with product managers, architects, business stakeholders, and engineering teams to prioritize requirements, establish acceptance criteria, and deliver business value.
- Evaluate existing systems and solutions to identify functional gaps, modernization opportunities, technical debt, and potential improvements in cost and operational efficiency.
- Provide technical leadership throughout the software development lifecycle, from requirements analysis and architecture design to implementation, deployment, and production support.
- Mentor engineers and emerging technical leaders through design reviews, code reviews, technical guidance, and knowledge-sharing initiatives.
- Communicate technical decisions, risks, trade-offs, and recommendations effectively to engineering leadership and cross-functional stakeholders.
- Promote engineering excellence, continuous improvement, responsible adoption of AI-powered tools, and a culture of ownership, accountability, and innovation.
Skills used in this role
What the employer is looking for
- Strong experience in software engineering and technical leadership, with a proven ability to deliver complex, large-scale, business-critical applications.
- Demonstrated ability to translate ambiguous business needs into well-defined requirements, technical designs, and actionable engineering plans.
- Strong understanding of software architecture, system design, distributed systems, and enterprise application development principles.
- Strong technical expertise in Java, Python, and JavaScript, with experience in Next.js, Spring Boot, Spring Framework, and React for developing scalable, maintainable, and high-performance applications.
- Hands-on experience with microservices, distributed systems, event-driven architecture, and cloud-native architecture to build resilient, scalable, and reliable enterprise solutions.
- Experience with cloud platforms, including Microsoft Azure and Amazon Web Services (AWS), to design, develop, deploy, and operate cloud-based applications.
- Strong understanding of REST APIs, API Gateway, and API-first development principles to enable secure, scalable, and seamless integration across enterprise systems.
- Experience leading technical initiatives across multiple teams, managing dependencies, resolving complex engineering challenges, and ensuring successful delivery.
- Proven expertise in production troubleshooting, root-cause analysis, defect prevention, performance optimization, and application reliability.
- Ability to evaluate architectural trade-offs and balance scalability, security, maintainability, operational efficiency, delivery timelines, and business value.
- Experience defining engineering standards, quality practices, development processes, and operational procedures that improve software delivery and production stability.
- Strong problem-solving, analytical, and decision-making skills, with the ability to identify risks early and develop effective mitigation strategies.
- Ability to collaborate effectively with product management, architecture, engineering, QA, security, operations, and business stakeholders.
- Demonstrated leadership in mentoring engineers, facilitating technical discussions, conducting design reviews, and promoting knowledge sharing across teams.
- Strong communication and stakeholder management skills, with the ability to explain complex technical concepts and influence decisions across organizational boundaries.
- A continuous improvement mindset, with the ability to identify opportunities for simplification, automation, platform modernization, and increased engineering productivity.
- Willingness to explore and responsibly apply AI-powered tools to improve engineering effectiveness and problem-solving.
- A strong sense of ownership, integrity, customer focus, and commitment to engineering excellence, collaboration, and Walmart's leadership values.
- Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years' experience in software engineering or related area.
- Option 2: 6 years' experience in software engineering or related area.
Benefits and support
- Incentive awards for performance
- Maternity and parental leave
- PTO
- Health benefits
About Walmart
Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. As one of the world's largest companies by revenue, it serves millions of customers daily through physical stores and robust e-commerce platforms. The company is driven by a commitment to everyday low prices and an expanding suite of digital and convenience-focused services.
- Industry
- Retail
- Company size
- 2000000+ employees
- Founded
- 1962
- Location
- Bentonville, Arkansas, USA
- Funding stage
- Public Company
Leadership
President and CEO
Executive Vice President and Chief Financial Officer
Executive Vice President, Global Chief Technology Officer and Chief Development Officer
Executive Vice President and Chief Growth Officer
President and CEO, Walmart U.S.
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