SENIOR MANAGER, SOFTWARE ENGINEERING
Walmart Global Tech · Posted Oct 7
Software development, cloud infrastructure, and retail technology services for Walmart
Bangalore, Karnataka, IndiaFull-timeOnsiteLead/Staff12+ years₹55.0L–₹90.0L yearly57 applicants
Information TechnologyRetail TechnologySoftware DevelopmentCloud ComputingArtificial IntelligencePublic Company
Full time
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About the role
Walmart Global Tech builds reusable technologies that help acquire customers, onboard and empower merchants, optimize tariffs and assortment, and create personalized omnichannel experiences across in-store, mobile app, and web channels. The team is responsible for the design, development, and operations of large-scale consumer-facing applications focused on real-time transactions, user experience flows, and streaming analytics, and it partners with teams across the company to deliver scalable, robust technical solutions. This Senior Manager, Software Engineering role leads platform-level execution of software and AI/ML systems, shared infrastructure, DevOps and CI/CD practices, and engineering mentorship, while overseeing delivery of AI-integrated, agentic systems serving millions of customers and associates.
What you will do
- Lead platform-level execution of software and AI/ML systems, ensuring alignment with domain priorities and roadmap milestones
- Oversee shared infrastructure, tooling, and ML frameworks (e.g., CI/CD, SDKs, model runtimes, feature stores) that support scalable, reusable, and secure development
- Guide architectural reviews and system design decisions to ensure maintainability, extensibility, and performance across services
- Champion system integration leadership to ensure seamless interoperability and consistency across platforms
- Drive the full software development lifecycle — including coding, testing, deployment, observability, and ongoing maintenance — across multiple teams
- Champion DevOps architecture and CI/CD practices to streamline delivery, improve reliability, and promote continuous improvement
- Implement cloud cost optimization strategies and reduce friction/toil through automation, telemetry, and tooling enhancements
- Own operational delivery and technical excellence, ensuring high system availability, scalability, and incident response preparedness
- Oversee the design and delivery of robust, AI-integrated software systems that serve millions of customers and associates, ensuring adherence to coding standards, architectural alignment, and cross-platform reliability
- Collaborate with product, data science, and engineering teams to build AI/ML-enabled features, intelligent automation, and agentic AI systems
- Integrate ML components and AI agents using languages such as Python, Java, Rust, Dart, and TypeScript
- Leverage developer tools such as GitHub Copilot to accelerate innovation and enhance engineering velocity
- Mentor and develop engineers, fostering a culture of learning and innovation
- Guide engineers and managers through architectural trade-offs, best practices, and career growth opportunities
- Ensure technical quality by promoting rigorous testing, code reviews, defect prevention, and adherence to security and compliance standards
- Own the execution of complex technical initiatives, ensuring delivery on time, within scope, and aligned with business goals
- Align platform engineering work with broader domain strategies via effective backlog management, milestone tracking, and dependency coordination
- Manage stakeholder relationships across engineering, product, and data teams to define priorities and unblock progress
- Establish and track operational, functional, and engineering metrics to assess platform success and guide continuous improvement
- Drive the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning
- Provide supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in the workplace
- Promote and support company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy
- Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events
Skills used in this role
PythonJavaRustDartTypeScriptGitHub CopilotCI/CDDevOpsMachine LearningSoftware ArchitectureCloud
What the employer is looking for
- Expertise across the Software Development Life Cycle, Technical Leadership, Solution Design, Project Management, and Software Architecture
- Strong technical ownership — demonstrates responsibility for deliverables, ensuring solutions meet quality standards and business objectives; takes initiative to resolve issues and drive projects to completion
- Sound technical judgment — applies reasoned decision-making to balance trade-offs and consider long-term impacts on system architecture and business goals
- Change agility — adapts quickly to evolving technologies, anticipates downstream effects of technical choices, and integrates feedback to improve outcomes
- Collaboration: Works effectively across teams, openly shares knowledge, and communicates complex ideas clearly to both technical and non-technical stakeholders
- Innovation & Continuous Improvement: Proactively seeks opportunities to enhance processes, tools, and products; encourages experimentation and learning to drive ongoing improvement
- Demonstrates and encourages respect for all; builds a high-performing team; seeks and embraces differences in people, cultures, ideas, and experiences; creates a workplace where all associates feel seen, supported, and connected through a culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all; identifies, attracts, and retains the best team members
- Creates a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer/member and company; and regularly recognizes others' contributions and accomplishments
- Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action
- Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us
- Follows the law, our code of conduct, and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates, takes action, and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values
- Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent
- Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset; acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members
- Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and shaping the team's strategy
- Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks
- Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working
Benefits and support
- Compensation and benefits are detailed in the job posting
About Walmart Global Tech
Walmart Global Tech is the technological powerhouse and engineering arm of Walmart Inc., responsible for building and managing foundational technologies, cloud infrastructure, and software systems. The organization powers global retail operations across Walmart U.S., Sam's Club, and Walmart International, delivering customer experiences and enterprise services worldwide. Operating across multiple global hubs, it unites engineering, data science, product design, and artificial intelligence to digitally transform retail.
- Industry
- Information Technology
- Company size
- 25000+ employees
- Founded
- 2011
- Location
- Bentonville, Arkansas, USA
- Funding stage
- Public Company
Leadership
SK
Suresh Kumar
Executive Vice President, Global Chief Technology Officer and Chief Development Officer
DD
Daniel Danker
Executive Vice President, AI Acceleration, Product and Design
SR
Sanjay Radhakrishnan
Senior Vice President and Tech Operating Partner, Walmart International