(IND) SENIOR DIRECTOR, TECHNICAL PROGRAM MANAGEMENT
Walmart Global Tech · Posted Nov 4
Software development, cloud infrastructure, and retail technology services for Walmart
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About the role
Walmart Global Tech is the software engineering, data science and cybersecurity organization within Walmart, building software that scales retail operations and customer experience using big data, machine learning, AI, real-time analytics and high-availability services. The Senior Director, Tech Program Management is a people-management role responsible for leading a team of technical program managers and coordinating large-scale, cross-functional software development programs. The role involves contributing to architectural decisions, running quarterly planning, managing program scope and dependencies, and partnering with architects, engineering leaders and stakeholders across Walmart.
What you will do
- Own and lead complex, large-scale programs, execute lifecycles, and drive best practices for consistency in program delivery and enable a culture of excellence.
- Lead quarterly planning efforts, secure commitments for program scopes, delivery dates, and resources and manage cross-functional dependencies across multiple areas of work.
- Lead problem-solving efforts both from technical front and also from product standpoint for complex and ambiguous problems, question assumptions to clarify articulation of the problem.
- Adopt emerging technology like GenAI to improve efficiency in the ways of working.
- Guide and influence program stakeholders to focus on decision points, options for end outcomes, and solutions that unblock / de-risk and keep program on track.
- Effectively manage and control changes to program scope with data-driven decision making.
- Provide leadership across the program as a Single Threaded TPM Owner and ensure that programs are executed efficiently and effectively.
- Maintain transparency with all program stakeholders, including executives on program status, issue resolutions, and decision-making.
- Work closely with leaders from partner teams to ensure coordination, alignment, and effective communication.
- Automate repeatable processes and tasks and implement tools to reduce overhead and improve the velocity of engineering teams.
- Hire, train, mentor, and provide career development opportunities for team members.
Skills used in this role
What the employer is looking for
- A bachelor's degree in computer science/engineering or equivalent. Overall experience of 20+ years of experience and 15+ years as a Technical Program Manager in software delivery within a related industry managing aggressive schedules and significant business impact. Strong leadership skills, with the ability to effectively manage and motivate a team of technical program managers and engineers.
- Demonstrated track record of successfully managing and leading teams, setting clear goals, providing constructive feedback, and conducting performance evaluations to drive individual and team growth.
- Exceptional ability to delegate tasks and responsibilities to team members, ensuring efficient project execution while maintaining accountability and fostering a collaborative and empowering work environment.
- Experience supporting and executing a large software portfolio, collaborating with multiple business stakeholders.
- Experienced in system/platform design concepts, architecture, technical design, services, APIs, and technologies.
- Build positive relationships and collaborate with product managers to understand target personas and business process needs, which you will then translate into features and user stories that engineers will leverage to iterate products quickly.
- Strong sense of ownership and accountability, with a love for data and solving complex problems.
- Expertise in change & risk management methodologies, project management tools, techniques, project tracking tools, dashboards, and reports
- Strong communicator in both verbal and written forms and are equally adept in communicating upwards, outwards, and downward.
- Deep understanding of JIRA, JIRA Align, Big Picture, etc. would be advantageous.
- Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 8 years' experience in engineering, engineering program management, technical program management, product management, or related area. Option 2: 10 years' experience in engineering, engineering program management, technical program management, product management, or related area.
Benefits and support
- Incentive awards for your performance
- Maternity and parental leave
- PTO
- Health benefits
About Walmart Global Tech
Walmart Global Tech is the technological powerhouse and engineering arm of Walmart Inc., responsible for building and managing foundational technologies, cloud infrastructure, and software systems. The organization powers global retail operations across Walmart U.S., Sam's Club, and Walmart International, delivering customer experiences and enterprise services worldwide. Operating across multiple global hubs, it unites engineering, data science, product design, and artificial intelligence to digitally transform retail.
- Industry
- Information Technology
- Company size
- 25000+ employees
- Founded
- 2011
- Location
- Bentonville, Arkansas, USA
- Funding stage
- Public Company
Leadership
Executive Vice President, Global Chief Technology Officer and Chief Development Officer
Executive Vice President, AI Acceleration, Product and Design
Senior Vice President and Tech Operating Partner, Walmart International
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