SENIOR ANALYST, PROGRAM MANAGEMENT
Walmart Global Tech · Posted Oct 1
Software development, cloud infrastructure, and retail technology services for Walmart
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About the role
The Content Acquisition Team is chartered to build an audit organization that validates vendor submissions (content and images) against Walmart's Standard Operating Procedures and Style Guides, and to set standards for content acquisition that deliver a high-quality catalog across the omni-channel platform. The work supports Walmart's eCommerce priority by driving catalog data quality, content operations, and data quality at scale. This role defines and executes quality governance frameworks, statistical sampling strategies, and process improvement roadmaps to drive measurable improvements in catalog quality, defect reduction, and operational efficiency.
What you will do
- Experience in quality audits, quality metrics, scorecards, governance, and standardization across multiple processes/workstreams.
- Hands-on experience in process improvement, waste reduction, RCA, CAPA, VSM, and FMEA.
- Ability to analyze defects, quality trends, escapes, DPMO, Sigma levels, and identify improvement opportunities using data.
- Working knowledge of statistical analysis, confidence intervals, margin of error, and risk-based/Z-based sampling or even sampling methodologies.
- Ability to identify automation opportunities and deliver solutions that improve quality, productivity, or reduce manual effort.
- Understanding of product catalog/content quality including attributes, taxonomy, descriptions, images, compliance, and data accuracy.
- Ability to independently track multiple initiatives, identify risks/dependencies, drive mitigation, and deliver measurable outcomes.
- Strong ability to work with Operations, Business, Product, and Technology teams and drive alignment on quality initiatives.
- Ability to convert data into clear insights, recommendations, dashboards, and leadership-level updates.
- Proactively identifies issues, develops solutions, follows through to closure, and drives improvements beyond immediate responsibilities.
Skills used in this role
What the employer is looking for
- Bachelor's degree in Business, Statistics, Engineering, Information Technology, or a related field.
- Appropriate experience in Quality, Operational Excellence, or Process Improvement. 3-6+ years' experience in Quality / Operational Excellence roles, preferably within eCommerce content, retail catalog operations, or large-scale data operations.
- Quality Assurance & Governance, Statistical Quality & Sampling (Z-based sampling, confidence intervals, margin of error), Root Cause Analysis (RCA/CAPA), Process Improvement (VSM/FMEA), Quality Analytics (DPMO, Sigma levels), Data Analysis, Stakeholder Management, Problem Solving, Communication & Reporting
- Bachelor's degree in Business or related field OR 2 years' experience in project management or related field.
- 1 year's experience using Microsoft Office tools (for example, Word, Excel, and PowerPoint).
Benefits and support
- Incentive awards for performance
- Maternity and parental leave
- Paid time off (PTO)
- Health benefits
About Walmart Global Tech
Walmart Global Tech is the technological powerhouse and engineering arm of Walmart Inc., responsible for building and managing foundational technologies, cloud infrastructure, and software systems. The organization powers global retail operations across Walmart U.S., Sam's Club, and Walmart International, delivering customer experiences and enterprise services worldwide. Operating across multiple global hubs, it unites engineering, data science, product design, and artificial intelligence to digitally transform retail.
- Industry
- Information Technology
- Company size
- 25000+ employees
- Founded
- 2011
- Location
- Bentonville, Arkansas, USA
- Funding stage
- Public Company
Leadership
Executive Vice President, Global Chief Technology Officer and Chief Development Officer
Executive Vice President, AI Acceleration, Product and Design
Senior Vice President and Tech Operating Partner, Walmart International