Strategic Account manager
Red Hat · Posted Oct 13
Enterprise open source software, hybrid cloud, Linux, and container solutions
Get a personal compatibility score
Add a resume for personal matches
About the role
The Red Hat Enterprise Sales team in India works with enterprise customers and partners to help them make business and IT transformations using Red Hat services and solutions built on open source Linux, cloud, container, and Kubernetes technologies. The Strategic Account Manager owns retention and growth of sales within Enterprise accounts, translating Red Hat's sales strategy into account-level plans. The role works on upsell, cross-sell, and renewals, orchestrating solution architects, specialist teams, and Customer Success to deliver customer value, with focus on FSI accounts.
What you will do
- Translate Red Hat’s sales strategy into a relevant account-level strategy for each customer
- Deliver on the account strategy to manage performance and customer success in key accounts, retaining and growing bookings through strategic account planning
- Apply knowledge of use cases and Red Hat’s key offering value proposition to identify and act upon opportunities to guide upsell, cross-sell, and renewals across the Red Hat portfolio while deepening penetration within accounts
- Orchestrate solution architects, specialist teams, Customer Success team, and industry experts to align Red Hat’s use cases to client needs, managing end to end sales to develop solutions that deliver business value
- Coordinate support from specialist solutions architects, sales solutions specialists, and industry experts to manage end to end sales and deliver customer value
- Cultivate relationships across customer organizations to position Red Hat as a key partner to their business
- Collaborate with the Customer Success team to co-develop success and growth plans, understanding how the customer derives value from Red Hat’s solutions to support expansion and retention and ensure that Red Hat meets or exceeds the customer success criteria
- Engage partners where appropriate to strengthen Red Hat’s customer value proposition
Skills used in this role
What the employer is looking for
- Excellent leadership and communication skills with the ability to engage a diverse set of stakeholders in a matrixed organization and guide accountability within the account team
- Strategic orientation and value engineering skills to position and sell solutions to meet the customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)
- Solid understanding of FSI business, industry trends, competitive landscape, and Red Hat differentiators and value proposition
- Ability to articulate the hybrid cloud story, the value of Red Hat’s solutions, and Red Hat’s differentiation in one-on-ones with key customer stakeholders
- Ability to cultivate long-term relationships and develop internal advocates across the customer organization, including IT and related business functions
- Proven experience selling complex IT solutions to large organizations within the region and to multiple decision makers
Benefits and support
- Compensation and benefits are detailed in the job posting
About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, utilizing a community-powered approach to deliver reliable Linux, hybrid cloud, container, and Kubernetes technologies. The company helps organizations standardize across operating environments, develop cloud-native applications, and scale automation and artificial intelligence solutions. Operating as an independent subsidiary of IBM, Red Hat serves a vast majority of Fortune 500 enterprises globally.
- Industry
- Computer Software
- Company size
- 19000 employees
- Founded
- 1993
- Location
- Raleigh, North Carolina, USA
- Funding stage
- Public Company
Funding
Public Company
Leadership
President and Chief Executive Officer
Chief Technology Officer and Senior Vice President, Global Engineering
Senior Vice President and Chief Product Officer
Mario Vaz
Chief Financial Officer
Recent coverage
Red Hat Blog
Red Hat named a 'Leader' in 2026 IDC MarketScape2026-10-05
Red Hat Press Release
IBM and Red Hat Expand Lightwell with New Offerings to Build the Trust Infrastructure for AI-Era Open Source2026-07-08
Red Hat Press Release
IBM and Red Hat Commit $5 Billion to Redefine the Future of Open Source in the AI Era2026-05-28
Red Hat Press Release
Red Hat Enhances Enterprise Stability with Red Hat Enterprise Linux Extended Life Cycle, Premium2026-04-02