Manager, Sales Development
Salesforce · Posted Nov 3
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
Salesforce is an AI CRM company whose Agentforce platform drives customer success, and this role sits within its sales organization in Bangalore. The Sales Development Manager leads a team of Sales Development Representatives (SDRs)/Business Development Representatives (BDRs) focused on pipeline generation. The role owns team coaching, performance tracking and reporting, and cross-functional collaboration with sales, marketing, and operations to optimize lead quality and conversion.
What you will do
- Team Leadership & Development: Recruit, lead, and coach a high-performing team of SDRs or BDRs. Foster a collaborative, supportive, and results-oriented culture through mentoring and hands-on coaching. Drive your team's professional growth by applying best practices to achieve maximum results.
- Collaboration & Stakeholder Management: Partner with sales managers and account executives to align on goals for pipeline generation. Build and nurture strong relationships with key stakeholders [sales and BDR teams], including marketing and programs team to streamline processes and optimize lead quality.
- Optimising Performance: Regularly track and report team and individual results, including lead quantity, quality, and revenue metrics. Establish clear performance targets and empower team members to exceed expectations through effective coaching and creative incentives. Data analysis and reporting.
- Cross-Functional Collaboration: Work closely with Marketing to define campaign follow-up strategies and reporting mechanisms. Partner with Account Executives to ensure proper lead follow-up and conversion. Collaborate with Operations to enhance processes and recommend improvements.
- Culture Building: Cultivate a high-energy, fun work environment where team members feel motivated and excited to contribute every day.
Skills used in this role
What the employer is looking for
- Sales Experience: 8-10 years of experience as an individual contributor in B2B software sales, with a strong track record of consistently meeting or exceeding quotas. Preferably, experience in CRM or enterprise applications sales.
- Leadership Experience: 4-5 years of experience managing and coaching sales teams to success. Proven ability to mentor, inspire, and develop talent.
- Skills & Competencies: Hands-on experience with lead generation, pipeline building, and key sales metrics in a SaaS organization. Strong forecasting skills — from lead conversion to pipeline build and win rates. Excellent interpersonal, written, and verbal communication skills. Ability to thrive in a fast-paced, evolving environment. Demonstrated ability to establish trusted relationships and influence cross-functional teams.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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