Employee Success Business Partner Lead
Salesforce · Posted Oct 15
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
Salesforce is the #1 AI CRM company, and its Employee Success organization partners with business leaders to shape and execute people strategy. This role supports the Professional Services business in India, working closely with global teams and Centers of Excellence. The Employee Success Business Partner Lead will serve as a strategic advisor to senior leaders across organizational design, leadership development, change management, engagement, and retention.
What you will do
- Operate as a trusted advisor by building strong relationships with senior leaders and influencing key business priorities.
- Coach and develop executives to strengthen leadership effectiveness and functional leadership teams.
- Act as a change leader, guiding the organization through transformation to enhance both employee and customer experience.
- Lead and execute complex initiatives across employee retention, talent assessment, succession planning, organizational design, compensation strategy, and leadership development.
- Drive people strategies aligned to business goals, including executive development, skills gap analysis, future workforce planning, and career development.
- Partner across COEs and global HR to deliver seamless, end-to-end HR programs and processes.
- Use data and insights to assess organizational health (e.g., performance, engagement, attrition, diversity) and advise leaders on interventions.
- Ensure effective adoption of HR policies, programs, systems, and processes.
- As a senior ESBP team member, contribute to cross-functional initiatives with impact beyond your immediate client group.
Skills used in this role
What the employer is looking for
- 7+ years of HR Business Partner experience supporting diverse and senior client groups.
- Strong business acumen with the ability to understand organizational dynamics and industry context.
- Proven success building executive-level relationships and influencing decisions at all levels.
- Demonstrated ability to lead and implement large-scale people initiatives across complex organizations.
- Proactive approach with the ability to anticipate issues and propose strategic solutions.
- Deep experience diagnosing and addressing organizational development challenges.
- Exceptional written, verbal, and presentation skills; ability to build compelling narratives with data.
- Skilled in group facilitation, leadership coaching, and management consulting.
- Experience in leadership development and serving as a trusted advisor to executives.
- Ability to partner effectively with COEs to advance equality strategies and key enterprise initiatives.
- Strong knowledge of staffing, compensation strategies, and HR operational processes.
- High collaboration skills with the ability to work effectively across global and matrixed teams.
- Understanding of local/state employment laws and HR compliance requirements.
- Proficiency in Excel and PowerPoint and comfort working with data and analytics.
Preferred qualifications
- Ability to operate with agility and navigate ambiguity with confidence and sound judgment.
- Strong learning mindset, adaptability, and ability to work in an ever-changing environment.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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