User Interface/User Experience Designer
Salesforce · Posted Nov 6
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
Salesforce's Design and User Experience organization builds the tools that help people work more effectively and efficiently, bringing powerful visions to life with the latest technologies and the Salesforce platform. The team focuses on serving powerful actionable intelligence for every business use case, now in an agent-driven, Agentforce era. This UX designer role distills complex problems into clear, efficient, consistent solutions across web, mobile, and tablet, designing scalable design systems and human-AI interaction patterns for enterprise products.
What you will do
- Influence and compellingly communicate the UX vision to a wide variety of key stakeholders.
- Build strong partnerships across disciplines, including Design, Product, Engineering, and Marketing.
- Solve complex UX design problems across web, mobile, and tablet platforms.
- Collaborate closely with product owners/managers (POs & PMs) to identify opportunities for new products and features, and validate assumptions through user testing and research.
- Work with engineering teams to deliver polished final products.
- Reinforce a design-thinking culture that leverages the best product, technology, and innovative talent.
- Evangelize new interface guidelines and design patterns.
- Design and maintain scalable design systems (components, patterns, standards) that support consistency across product surfaces.
- Partner with engineering to define how AI agents surface in product workflows, informing when and how agent-driven interactions appear to users.
- Apply design judgment to human-AI interaction patterns, including trust, transparency, explainability, and AI-assisted workflows, as our products become increasingly agent-driven.
- Champion responsible design practices — including accessibility, privacy, bias mitigation, and user trust — as foundational expectations for enterprise-grade products.
Skills used in this role
What the employer is looking for
- 3 to 6 years of experience designing and delivering products in cross-functional teams from start to finish.
- Deep understanding of user-centered design methods and best practices, with a constant drive to improve your process.
- Ability to thrive in a fast-paced, collaborative, agile environment while leading process improvement efforts.
- Power to influence others and build consensus while navigating ambiguity.
- Self-motivated, a strong communicator, and able to balance great design with meeting tight deadlines.
- Experience using analytics, user research, and other data-informed approaches to make decisions and iterate on products.
- Expert knowledge of design tools such as Figma, Sketch, Photoshop, and Illustrator.
- Fluent in using AI across the design lifecycle — ideation, prototyping, research synthesis, and documentation — to work faster and explore more options, while applying design judgment to validate, refine, or override AI outputs.
- Ability to provide structured design context and clear instructions that enable AI to generate high-quality, consistent, and user-centered outputs, while applying strong design judgment to evaluate and refine the results.
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred qualifications
- Experience working in design systems
- Experience with CRM or enterprise software
- Experience creating user-led data visualization solutions
- Experience with data management software
Benefits and support
- Compensation and benefits are detailed in the job posting
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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