Senior Technical Product Owner, Agentic Transformation
Salesforce · Posted Oct 9
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
The Agentic Transformation team within Salesforce's Solutions and Builder Center of Excellence redesigns day-in-the-life Solution Engineer and Builder workflows with agentic harnesses and best-in-class experiences. Salesforce is the #1 AI CRM, and the team works across agentic platforms, marketplaces, tooling, and agentic assets such as skills, agents, and MCPs. This role is a senior individual-contributor Technical Product Owner leading in-house agentic harness development and representing the needs of SEs and Builders in the field.
What you will do
- You will go beyond managing a backlog; you will own high-impact, multi-month initiatives that span our entire portfolio. You will serve as the connectivity hub for the entire organization, bridging the gap between our Central Core technology, our agentic portfolio and the needs in the field.
- Crucially, you will work heavily with our Strategy, Research, Engineering and Operations teams to evaluate our agentic harness (AI tools, skills, agents) needs. You will serve as the primary technical voice in assessing which agentic harness (AI tools, skills, agents) and infrastructure investments are required to support our long-term roadmap, ensuring our environments remain cutting-edge and scalable.
- AI Strategy: Partner with the AI Strategists to evaluate and prioritize agentic harness (AI tools, skills, agents) needs. For the tooling where we decide to build vs buy, you will be the Product Owner in an agile development environment.
- Roadmap Alignment: Influence roadmap prioritization by representing AI technical needs in strategic planning. Ensure alignment across business units and anticipate shifts in Salesforce's AI product direction to support long-term goals.
- Relationship Building: Build coalitions that enable cross-functional strategy execution. Leverage influence and diplomacy to sustain long-term trust and alignment with Product, Solutions & Builders, Platform, Tooling, and other teams within our Center of Excellence.
- Technical Translation: Establish organizational standards for technical translation, converting complex AI concepts like LLMs and prompt engineering into clear business value to enable alignment at executive and cross-functional levels.
- Cross-Functional Alignment: Coordinate release trains and align with enterprise-level roadmaps to ensure AI dependencies are managed effectively across multiple industry teams.
- Enterprise Backlog Management: Define enterprise-level backlog management standards for AI initiatives. Shape organizational priorities and model advanced prioritization practices for other Product Owners.
Skills used in this role
What the employer is looking for
- Experience: Minimum of 5+ years of professional experience, with a strong background in Product Ownership, Solution Engineering, or Product Management.
- Technical Expertise: Knowledge of Salesforce AI capabilities (Agentforce, Slackbot) and Data 360, with the ability to anticipate product trends and align them with technical solutions.
- Agile Mastery: Experience acting as a Product Owner in a scaled Agile environment. Proven track record of aligning backlog priorities with business objectives and delivering high-value increments.
- Communication: Strong oral, written, and presentation skills. Ability to establish enterprise-wide standards for clear communication.
Preferred qualifications
- Experience leading complex, cross-functional technical initiatives or portfolio-level backlog management.
- Previous experience as a Solution Engineer (SE) or Forward Deployed Engineer (FDE) in a pre-sales environment.
- Experience building or managing Large Language Model (LLM) prompts and grounding strategies.
- Salesforce Certifications: Current Salesforce Agentforce Specialist and/or Data 360 Consultant.
- Scrum Certification: Certified Scrum Product Owner (CSPO) or Certified Scrum Master (CSM) certification.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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