Senior Manager, Business Value Services
Salesforce · Posted Oct 9
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
Salesforce's Business Value Advisory team sits at the forefront of enterprise transformation, helping the company's most strategic customers across ASEAN understand and quantify the business value of digital transformation. The team shapes executive agendas by translating Salesforce's AI CRM and cloud technology capabilities into measurable outcomes such as revenue growth, margin expansion, productivity gains, and risk mitigation. This Senior Manager role partners with C-level stakeholders to define, justify, and govern large-scale transformation investments, spanning business advisory and value engineering, executive engagement, and value governance.
What you will do
- Diagnose current-state business performance and identify value creation levers
- Develop robust financial models and investment-grade business cases
- Apply industry benchmarks and leading practices to quantify impact
- Elevate discussions from product capabilities to enterprise transformation strategy
- Lead C-suite workshops and board-level conversations
- Position Salesforce as a long-term strategic transformation partner
- Define measurable value metrics at program inception
- Track realized outcomes against approved business cases
- Provide corrective insights to optimize ROI and transformation impact
- Strategic impact across key accounts
- Executive influence and depth of C-level engagement
- Quality of investment justifications and value realization outcomes
- Enablement of frontline sales through differentiated value positioning
Skills used in this role
What the employer is looking for
- 10+ years of professional experience, including 5+ years in strategy or management consulting. Deep experience in Financial Services and Technology is highly preferred
- Demonstrated expertise in financial modeling, ROI analysis, and executive-ready investment cases
- Strong strategic thinking, analytical rigor, and structured problem-solving capabilities
- Experience influencing senior stakeholders within global, matrixed environments
- Ability to operate independently in ambiguous, high-growth settings
- Business or Engineering degree required; MBA preferred
- Strong interest in enterprise technology and digital transformation
Benefits and support
- Compensation and benefits are detailed in the job posting
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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