Sales Compensation Associate Analyst
Salesforce · Posted Sep 28
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
Salesforce is the #1 AI CRM, and this role sits within the Global Incentive Compensation team in Hyderabad. The team supports sales inquiries related to variable compensation and maintains customer relations with sales representatives through commission cases. The Associate Analyst will investigate and resolve variable compensation inquiries, drive process improvement and self-assistance tooling, coordinate across departments, and deliver sales enablement on incentive compensation policies.
What you will do
- Receive, investigate and resolve incoming inquiries related to variable compensation. Frequent communication with account executives and sales management via commission cases and become a trusted advisor to our Sales teams.
- Identify the opportunities to improve the existing process to provide seamless support to Sales
- Lead Innovation projects to design/develop self-assistance tools for Sales
- Conduct sales enablement sessions to enable sales on the Sales/Incentive comp policies
- Coordination with various departments to ensure requests are handled along deadlines
- Process corrections and adjustments as they arise
- Provide recommendations to sales management and the internal comp management team regarding exception requests and case-critical issues (escalations)
- Provide backup support within the team
Skills used in this role
What the employer is looking for
- Degree or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- 3+ years of relevant work experience in a customer-facing role, ideally within a SaaS company
Preferred qualifications
- Analytical and problem-solving skills, ability to connect the dots
- Strong analytical, written, and oral communication skills; detail and process-oriented
- Excellent command of English with effective communication skills
- Works well independently and as a strong team player
- Ability to work in a dynamic and fast-paced environment
- Responsive to tight deadlines and ability to prioritize appropriately
- Advanced skills in MS Excel
- Experience using Salesforce and/or automated sales commissions systems is a plus (e.g. SPIFF, Xactly, Callidus)
- Experience with SQL, Salesforce, and Python is a plus
Benefits and support
- Compensation and benefits are detailed in the job posting
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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