Software Engineering PMTS
Salesforce · Posted Oct 5
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
Salesforce is the #1 AI CRM, and this role sits in the Monitoring Cloud Events team in Hyderabad, which builds systems that handle huge amounts of data and ensure Salesforce's cloud runs as it should. The team works on an observability and big-data domain spanning multi-cloud orchestration, stream processing, log and trace storage, time-series metrics and visualization. As a Principal Engineer (PMTS), the role leads the team, builds and owns services end to end, runs ETL data pipelines, and mentors engineers.
What you will do
- Day-to-day work: You will build and maintain an Observability stack using in-house, open source and cloud managed services and run data pipelines (ETL) and use big data tools. You will check system health and fix problems quickly so our services stay online.
- Leading the way: You will teach and mentor other engineers to help them grow and do their best work.
- Working together: You will talk to partners and customers all over the world to make sure they get what they need.
- Long-term goals & impact: You will make our cloud faster, safer, and easier to use for millions of people. You will learn how to run big, global systems and become a top leader in the tech world.
Skills used in this role
What the employer is looking for
- You have deep experience building software and leading engineering teams.
- You know how to move, store, and work with very large amounts of data.
- You are highly skilled at building ETL data pipelines.
- You have hands-on experience with open-source tools like Kafka, Flink, and Apache Druid.
- You are a kind and helpful mentor to other engineers.
- You are a great "service owner," meaning you care deeply about keeping systems online and running smoothly.
Preferred qualifications
- You have worked on an Observability stack before (tools that monitor system health and logs).
- You have experience working with global teams across different countries and time zones.
- You enjoy talking directly to customers to understand and solve their problems.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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