Social Media, Senior Analyst
Salesforce · Posted Sep 21
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
The Senior Social Media Analyst role is part of Salesforce's Commerce Product Marketing team, made up of people who run events, content, web and product marketing to share the Salesforce story for Agentforce Commerce. This is a hands-on Individual Contributor role supporting global social strategy and the employee advocacy program, with a hybrid schedule requiring three days in office each week.
What you will do
- Use Figma to design social media posts and perform basic video editing so content looks professional and engaging
- Support planning, writing, and publishing daily content across LinkedIn, Instagram, and YouTube using Sprout Social
- Support organic posts and help manage a small assigned budget to boost posts needing extra reach
- Help grow our employee advocacy program, empowering Salesforce employees and thought leaders to share our message
- Work onsite at events to record and edit videos, interview customers, and find creative ways to engage the community
- Support our major commerce program during Cyber Week, including holiday-season social media work
- Track data and community insights to measure post performance, using a test-and-learn approach to improve results
Skills used in this role
What the employer is looking for
- You have 3-5 years of experience supporting or executing social marketing programs that drive real business results
- You thrive as an Individual Contributor who is comfortable using Figma and Sprout Social daily
- You are a strong storyteller with excellent written communication skills and fresh, innovative ideas for a global audience
- You communicate effectively with teammates and build strong relationships across the company
- You are organized and fast-paced, able to multi-task without losing attention to detail
Preferred qualifications
- You have experience supporting employee advocacy or thought leadership programs at scale
- You have experience working with external creative and media agencies
- You have an understanding of the technology or commerce industry landscape
Benefits and support
- When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Posting Statement: Salesforce believes in equality for all and creates a workplace that's inclusive and free from discrimination; employees are assessed on the basis of merit, competence and qualifications.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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