Senior Manager Recruiting
Salesforce · Posted Oct 27
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
Salesforce is the #1 AI CRM company, and this role sits within its Employee Success (recruiting) organization supporting Salesforce India. The Recruiting Senior Manager leads recruitment efforts to build a high-performing and diverse customer success team, owning strategy, team management and full-cycle hiring. The role partners with cloud leaders as a talent advisor, drives high-volume customer success and tech hiring, and tracks recruitment metrics and KPIs.
What you will do
- Develop and implement comprehensive recruitment strategies for high-volume customer success hiring to meet the company's growth objectives.
- Strategic Leadership: Develop and execute a comprehensive recruitment strategy aligned with Salesforce's business goals. Collaborate with senior leadership to identify workforce needs, define hiring plans, and establish best practices for attracting top-tier talent.
- Team Management: Lead and inspire a team of recruitment professionals, including managers and recruiters. Provide mentorship, guidance, and opportunities for growth, fostering a collaborative and results-driven environment.
- Talent Acquisition: Oversee full-cycle recruitment for key positions, managing the end-to-end hiring process from job requisition to onboarding. Ensure the team consistently identifies, evaluates, and hires exceptional candidates.
- Business Acument: Bring in-depth high volume customer success recruiting experience to the role, managing specialized tech recruitment teams and developing strategies to attract and engage top tech talent.
- Stakeholder Collaboration: Partner with cloud leaders to be a talent advisor for their overall headcount strategy. Establish strong working relationships to drive efficient and effective recruitment processes.
- Metrics and Reporting: Establish and track recruitment metrics and KPIs, providing regular reports and analysis to assess the success of recruitment efforts. Continuously optimize processes based on data-driven insights.
- Diversity, Equality, and Inclusion: Develop and lead the Salesforce India talent acquisition strategy that encompasses both short-term hiring needs and long-term talent pipeline development.
Skills used in this role
What the employer is looking for
- 8 + years of proven track record leading high-volume customer success hiring teams with a distinguished track record on fast paced hiring assignments
- Overall 15+ years of recruiting experience.
- Proven experience of serving as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success
Benefits and support
- Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
- World-class enablement and on-demand training with Trailhead.com
- Exposure to executive thought leaders and regular 1:1 coaching with leadership
- Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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