Senior Technical Consultant - Revenue Cloud OR CPQ
Salesforce · Posted Sep 11
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and Agentforce is the future of AI. The Services Practice is looking for Senior Technical Consultants with strong domain depth in Revenue Cloud or Consumer Goods Cloud (depth in one of the two is required). In this role you will lead a work stream in sophisticated enterprise customer engagements as a hands-on advisor: designing the solution, guiding the build, and presenting and defending it with the customer while proactively managing risk and driving issues through to complete resolution.
What you will do
- Lead the technical design and delivery of a work stream within your domain.
- Drive application and technical design documents that follow Salesforce best practices and fit the customer's landscape.
- Guide the team on integration, environment management, testing and platform standards.
- Troubleshoot critical implementation issues through to resolution.
- Manage customer expectations and negotiate solutions with the customer and third-party partners.
- Mentor junior teammates and contribute to the growth of the Services Practice.
- Up-skill on AI Fluency and AI-native delivery, using AI tools and developer assistants (e.g. Agentforce Vibes, Cursor, Claude).
Skills used in this role
What the employer is looking for
- 2+ years hands-on Salesforce delivery in Revenue Cloud (Revenue Cloud Advanced) or Consumer Goods Cloud.
- 7+ years as a Lead Developer overall doing solution design in a mid to large-sized organization.
- Experience with key areas of enterprise architecture — integration technologies, single sign-on and master data management.
- Experience with Waterfall and/or Agile implementation methodologies.
- Proven ability to analyze, design and optimize business processes via technology and integration.
- Strong written and verbal communication, and strong presentation skills — able to present and defend a point of view to a variety of audiences.
- Able to work independently and be a self-starter.
- Bachelor's degree required in Computer Science, Software Engineering, Business, or in a related field.
- Highly beneficial to have any Salesforce.com product certifications prior to joining. Expected to gain these certifications within the first 3 months: Certified Platform App Builder, Certified Platform Developer I, Certified Agentforce Specialist, Certified Sharing & Visibility Designer, Certified Integration Architect, plus the certification for your domain.
Preferred qualifications
- Leadership Qualities
- PASSION: Passionate about Customer Success
- BEGINNERS MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on
- THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
- URGENCY: Ability to move fast and drive business value and results
- OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart
- TRUST: Trust the company's core values
- ADAPTABLE: Excels in high levels of uncertainty and change
Benefits and support
- When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best.
- Our AI agents accelerate your impact so you can do your best.
- Reasonable accommodation during the application or the recruiting process available via the Accommodations Request Form.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment, creating a workplace that's inclusive and free from discrimination.
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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