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Senior Technical Consultant - Agentforce (Salesforce development exp mandatory)

Salesforce · Posted Sep 21

Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions

India - BangaloreFull-timeHybridSenior Level5+ years₹35.0L–₹60.0L yearly100+ applicants
Cloud ComputingEnterprise SoftwareCustomer Relationship ManagementArtificial IntelligenceSaaSPublic Company
Full time

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About the role

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Senior Technical Consultant will lead complex AI agentic deployments, design and develop bespoke solutions leveraging Agentforce and the Salesforce platform, and mentor junior peers while driving end-to-end technical delivery for strategic clients.

What you will do

  • Drive Tangible Outcomes through Hands-On Implementation: Be responsible for the end-to-end technical delivery of complex AI solutions, personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
  • Build Transformative AI Solutions: Take primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
  • Engineer Bespoke Agentic AI Solutions: Work directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
  • Data Configuration & Integration : Own the entire data lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
  • Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, from intricate data integration to sophisticated model deployment and advanced agent orchestration. You'll be the ultimate go-to expert for unblocking progress.
  • Drive Agentforce Innovation: Become a foremost expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences. Your insights from the field will directly influence future product enhancements and help shape the strategic direction of our platform, often representing the voice of the customer in product discussions.
  • Become a Trusted Strategic Partner: Embed yourself deeply with client teams to truly grasp their operational challenges and strategic goals. You'll translate these nuanced needs into clear, actionable technical requirements and solution designs, building strong relationships as their primary technical advisor and leading technical discussions.
  • Conduct Deep-Dive Technical Debugging and Root Cause Analysis: Perform detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
  • Lead Rapid Prototyping and Iteration: Quickly develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.
  • Implement and Enforce Best Practices: Directly apply and evangelize engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.

Skills used in this role

SalesforceAgentforceSalesforce DevelopmentSalesforce PlatformAILarge Language Models (LLMs)Prompt EngineeringAI OrchestrationAgentic FrameworksData ModelingData ProcessingData IntegrationData AnalyticsSalesforce Data CloudSnowflakeDatabricksBigQueryConfigurationCustomizationSoftware DevelopmentCode QualityScalabilitySecurityMaintainabilityComputer Science

What the employer is looking for

  • 5+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment
  • Strong background in Computer Science or a related engineering discipline
  • Extensive hands-on experience building and deploying solutions with Agentforce, including integrating LLMs, applying advanced AI orchestration frameworks, prompt engineering techniques, and experience with agentic frameworks
  • Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery)
  • Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development
  • Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives
  • Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
  • Proven ability t...

Benefits and support

  • Compensation and benefits are detailed in the job posting

About Salesforce

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Salesforce

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Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.

Industry
Cloud Computing
Company size
87000+ employees
Founded
1999
Location
San Francisco, California, USA
Funding stage
Public Company

Funding

Public Company · $25B raised

Emergence CapitalMeritech Capital PartnersSunBridgeStarboard ValueWilliam Hambrecht
  • 2026-03Post-IPO Debt$25B
  • 2003-01Venture Round$1M
  • 2001-06Series D$46.9M
  • 1999-11Series C$13.2M
  • 1999-06Series B$3.8M

Leadership

MB
Marc Benioff

Chair, Chief Executive Officer & Co-Founder

RW
Robin Washington

President & Chief Operating and Financial Officer

PH
Parker Harris

Co-Founder & Chief Technology Officer, Slack

DS
David Schmaier

President & Chief Strategy Officer

Recent coverage

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