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Salesforce Technical Architect-Healthcare Domain (SF Tech Arch exp mandatory)

Salesforce · Posted Oct 29

Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions

India - BangaloreFull-timeHybridLead/Staff10+ years₹45.0L–₹80.0L yearly43 applicants
Cloud ComputingEnterprise SoftwareCustomer Relationship ManagementArtificial IntelligenceSaaSPublic Company
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About the role

Salesforce is an AI CRM company whose Customer Success organization supports full implementation lifecycles for clients and partners. This Technical Architect role designs and builds Salesforce industry-specific Healthcare Cloud solutions, drives enterprise AI architecture, and leads technical design and delivery across Salesforce/Apex and integration workstreams.

What you will do

  • Working closely with Delivery Managers, Functional Solution Architects, and if required directly with clients to devise technology solutions to meet client needs and ensure the software product is used accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, supplying crafting scope and development estimates, and documenting requirements and designs.
  • Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits
  • Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases
  • Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects
  • Collaborate with internal team members (sales/pre-sales, engineering, other services teams, etc.) to help customers increase the value of their Salesforce Industry products and services (Health Cloud)
  • Designing ground-breaking technical solutions and working directly with customers to meet their business requirements in accordance with industry-standard methodologies.
  • Leading and mentoring the development and QA teams on the project.
  • Application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.
  • Through the use of UML diagrams, design documentation, and best-practice methodologies; detailed design of Salesforce-related projects from inception through production support.
  • Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.
  • Responsible for creating, and delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Force, Visualforce, and J2EE technologies.
  • Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions. Develop POCs or help customers and partners with complex coding tasks.
  • Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community.

Skills used in this role

What the employer is looking for

  • 10+ years of experience in developing technology solutions.
  • 2+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
  • Handling multiple projects/issues, Coaching Architects, Strong Industries background.
  • Demonstrated Ability in Healthcare domain
  • Excellent written and spoken communication skills.
  • Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background. Specializes in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and the client's needs.
  • Experience in Salesforce CRM with end-to-end implementation experience.
  • Salesforce integration experience, including between different business systems as well as working with integration tools.
  • Proficiency in programming using Salesforce, Force.com, APEX, J2EE, HTML, Java, JavaScript, and XML and their use in the development of CRM solutions.
  • Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce from scratch.
  • Strong experience with configuration, customization, and programming with Lightning Aura Components.
  • Knowledge in LWC.
  • Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce controls.
  • Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.
  • Additional Salesforce experience includes Workflow Alerts and Actions, and Approval Workflow.
  • Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions.
  • Diligent with the ability to learn quickly to demonstrate new concepts, technologies, and solutions.
  • Ability to work independently and be a self-starter.
  • A pioneering innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.
  • Ability to travel to client sites as needed (average of 30-50%), but may be higher or lower based on the engagement.
  • Degree or equivalent relevant experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Benefits and support

  • Compensation and benefits are detailed in the job posting

About Salesforce

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Salesforce

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Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.

Industry
Cloud Computing
Company size
87000+ employees
Founded
1999
Location
San Francisco, California, USA
Funding stage
Public Company

Funding

Public Company · $25B raised

Emergence CapitalMeritech Capital PartnersSunBridgeStarboard ValueWilliam Hambrecht
  • 2026-03Post-IPO Debt$25B
  • 2003-01Venture Round$1M
  • 2001-06Series D$46.9M
  • 1999-11Series C$13.2M
  • 1999-06Series B$3.8M

Leadership

MB
Marc Benioff

Chair, Chief Executive Officer & Co-Founder

RW
Robin Washington

President & Chief Operating and Financial Officer

PH
Parker Harris

Co-Founder & Chief Technology Officer, Slack

DS
David Schmaier

President & Chief Strategy Officer

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