Director, Software Engineering - Big Data Platform & Storage
Salesforce · Posted Sep 28
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
The Salesforce Big Data team architects, delivers and operates the big data storage platforms and services running in Salesforce's own data centres as well as on AWS and GCP at massive scale, including multi-petabyte HBase infrastructure. The role leads two engineering teams — BigData @Scale DataManagement and BigData @Scale SOR (System of Record) — which own large scale org migrations, backup/restore, data lifecycle, and system-of-record reliability across hundreds of production clusters worldwide. As an AI-first engineering leader, this role drives feature delivery, operational excellence and service ownership while recruiting, mentoring and developing high-caliber engineering teams.
What you will do
- AI Team Culture: Create a culture where engineers actively use AI tools as a force multiplier, for research, spike work as well as day to day sprint work.
- AI-Driven Development: Champion the use of AI coding assistants (Claude Code, Cursor etc) to accelerate feature development, code review, test generation, and documentation.
- AI-Driven Operational Excellence: Partner with engineers and infrastructure teams to identify and automate high-frequency operational work (on-call runbooks, Day 2 operations, monitoring and alerting)
- Define and drive the vision for your teams; with a focus on AI, Customer Success, Feature delivery, Service Ownership, Availability and Scalability; and Ease of Use.
- Be a subject matter expert for distributed systems, Big Data compute and storage systems and related technologies.
- Build and lead a team of engineers to deliver reliable, scalable and secure big data services for various business needs.
- Drive execution and delivery by collaborating with cross functional teams, architects, product owners and engineers.
- Setup engineering best practices and tooling to improve CI/CD and Code Quality for your teams.
- Invest in continuous employee development for a high caliber team by mentoring and coaching engineers and technical leads in your teams.
- Invest in employee wellbeing and lead with empathy.
- Recruit and attract top talent.
Skills used in this role
What the employer is looking for
- B.E. / B. Tech in Computer Sciences or equivalent field.
- 12+ years of relevant experience in software development with 3+ years of experience managing teams
- Experience in recruiting and building great teams.
- Experience in Distributed Systems, NoSQL datastores and/or data processing techniques in big data.
- Experience building and operating large scale services on the public cloud platforms like AWS, GCP, Azure
- Experience in BigData open source technologies like Phoenix, HBase, Hadoop, Kafka, MongoDB, Spark, Presto, Hive, Airflow.
- Experience providing mentorship, technical leadership, and guidance to team members.
- Strong customer service orientation and a desire to help others succeed.
- Strong focus on Service Ownership with experience in defining Services SLOs/SLAs
- Top notch written and oral communication skills.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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