Software Engineering, LMTS (Backend + Infra)
Salesforce · Posted Sep 25
Customer relationship management, cloud computing, enterprise software, and artificial intelligence solutions
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About the role
Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and the company leads workforce transformation in the agentic era with Agentforce. The team builds distributed filesystem components and frameworks on a microservice, multi-tenant SaaS cloud platform that serves millions of users. This Lead Software Engineer role involves designing and developing high-quality, production-ready backend and infrastructure code, driving scalability, robustness, and availability, and mentoring engineers while leading execution.
What you will do
- Envision and build new components/frameworks in distributed filesystems in an ever-growing and evolving market technology to provide scale and efficiency
- Design and develop high-quality, production-ready code used by millions of users of our cloud platform
- Build efficient components/algorithms on a microservice multi-tenant SaaS cloud distributed filesystem environment
- Code review, mentor junior engineers, and provide technical guidance to the team
- Research, design, and develop computer and network software or specialized utility programs
- Update software or enhance existing software capabilities
- Lead the team with the product owner role in collecting requirements, defining the roadmap, driving partners, and unblocking the team in execution
- Contribute to the success of the scrum team through code reviews, deployment process automation, documentation, refinement, planning, and retros
- Lead, collaborate, communicate, and mentor others on the team and in the company
- Work closely with cross-functional teams to deliver a roadmap that meets shared business goals
- Resolve complex technical issues and drive innovations that improve system scalability, robustness, and availability
- Troubleshoot issues with services the team develops and owns
- Participate in the team's on-call rotation to keep services operational and highly available
- Create, maintain, and share technical documentation used by engineers and other team members
- Telecommuting is an option; some travel to Salesforce offices may be required
Skills used in this role
What the employer is looking for
- 10+ years of software development experience with mastery in systems design and programming languages/platforms
- Deep knowledge of designing distributed filesystems in both on-prem & cloud
- Deep knowledge of object-oriented programming and scripting languages: Java, Python; strong SQL skills and experience with relational and non-relational databases (e.g. PostgreSQL, Trino)
- Experience developing SaaS products over public cloud infrastructure — AWS / Azure / GCP
- Proven experience designing and developing distributed systems at scale — proficiency in queues, locks, scheduling, event-driven architecture, and workload distribution
- Strong understanding of software development best practices with demonstrated leadership skills
- Demonstrate high proficiency in engineering best practices — scalability, security, fault tolerance, concurrency, and database modeling — to consistently ensure high-quality software delivery
- Lead by example, guiding the team in adopting these standards while effectively navigating risks and making strategic technical trade-offs
- Leverage deep domain expertise to anchor the team and personally drive the most complex and challenging deliverables
- Maintain a holistic, systems-level vision of how the team's work integrates into the broader organizational architecture
- Drive comprehensive technical design specifications and robust test plans to guide successful team execution
Preferred qualifications
- Design patterns & experience with Big Data / ML and S3
- Hands-on experience with streaming technologies like Kafka
- Experience with Elasticsearch
- Experience with Terraform, Kubernetes, Docker
- Experience working in a high-paced, rapidly growing multinational organization
Benefits and support
- When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.
About Salesforce
Salesforce, Inc. is a leading global cloud-based enterprise software company specializing in customer relationship management (CRM) and artificial intelligence solutions. Through its integrated Customer 360 platform, the company provides applications for sales, customer service, marketing automation, e-commerce, and analytics. Powered by innovations like Agentforce, Salesforce helps businesses bridge human capability with autonomous AI agents to drive customer success.
- Industry
- Cloud Computing
- Company size
- 87000+ employees
- Founded
- 1999
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Funding
Public Company · $25B raised
- 2026-03Post-IPO Debt$25B
- 2003-01Venture Round$1M
- 2001-06Series D$46.9M
- 1999-11Series C$13.2M
- 1999-06Series B$3.8M
Leadership
Chair, Chief Executive Officer & Co-Founder
President & Chief Operating and Financial Officer
Co-Founder & Chief Technology Officer, Slack
President & Chief Strategy Officer
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