Lending Operations & Partnerships - AM - Merchant Lending
paytm · Posted Oct 22
Mobile payments, digital wallets, banking solutions, and financial services
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About the role
Paytm is India's leading mobile payments and financial services distribution company, building technologies that help small businesses with payments and commerce. The Merchant Lending team manages lending partner relationships and day-to-day lending operations for merchants and consumers. This role oversees loan application processing, tracks pending cases and bottlenecks, coordinates with lending partners, banks, NBFCs and internal Product, Technology, Sales, Risk and Credit teams, and prepares MIS reports to drive process improvement.
What you will do
- Lending Operations: Manage day-to-day lending activities, ensuring the smooth and timely processing of loan applications and transactions.
- Operational Monitoring: Track daily operations, monitor pending cases, identify bottlenecks, and ensure timely resolution of operational issues.
- Partner Management: Coordinate with lending partners, banks, and NBFCs to ensure smooth business operations and timely issue resolution.
- Stakeholder Coordination: Collaborate with internal teams, including Product, Technology, Sales, Risk, and Credit, to streamline processes and address operational challenges.
- MIS & Reporting: Maintain daily operational trackers, prepare MIS reports, and monitor key performance indicators to track business performance.
- Process Improvement: Identify operational gaps and recommend improvement
Skills used in this role
What the employer is looking for
- We are looking for a proactive and detail-oriented professional with 2–4 years of experience in lending operations, preferably within the fintech, banking, or NBFC industry.
- The ideal candidate should have a good understanding of the lending lifecycle, strong problem-solving skills, and the ability to manage multiple operational tasks efficiently.
Benefits and support
- Compensation and benefits are detailed in the job posting
About paytm
Paytm is India's leading financial services company offering full-stack payment solutions, digital wallets, QR codes, and financial services to consumers and merchants. The platform provides comprehensive digital inclusion via UPI payments, banking services distribution, merchant devices, and lending solutions. Operating under its parent firm One97 Communications, Paytm has scaled its operations into a robust profitability-driven ecosystem.
- Industry
- FinTech
- Company size
- 10001+ employees
- Founded
- 2010
- Location
- Noida, Uttar Pradesh, India
- Funding stage
- Public Company
Funding
Public Company · $4.91B raised
- 2023-08-28Late Stage$246.34M
- 2020-11-20Angel$1.26M
- 2019-12-06Series H$673M
- 2018-08-27Series G$300M
Leadership
Founder & Chief Executive Officer
Chief Technology Officer
Recent coverage
A2Z TaxCorp
Paytm subsidiary's GST demand cut to ₹704 crore from ₹5,712 crore; no financial impact2026-10-15
The Economic Times
Paytm shares get new Buy rating after Nomura initiates coverage2026-10-15
Free Press Journal
Paytm's First Games GST Demand Slashed 88% To ₹703 Crore From ₹5,712 Crore2026-10-14