Program Manager - Global Expansion
paytm · Posted Oct 20
Mobile payments, digital wallets, banking solutions, and financial services
Get a personal compatibility score
Add a resume for personal matches
About the role
Paytm is India's leading mobile payments and financial services distribution company, building technologies that help small businesses with payments and commerce. The Technical Program Management function drives the company's international expansion across markets such as Indonesia and Europe/Luxembourg. This role owns end-to-end program delivery for multi-country launches, coordinating engineering, product, legal, compliance, risk and external banking/regulatory partners, and is expected to apply AI-first tooling to reporting, risk analysis and workflow automation.
What you will do
- International Program Governance: Lead end-to-end programme management for international launches (e.g., Luxembourg and European expansion), defining milestones, governance frameworks, and driving operational readiness across internal and external stakeholders.
- Product & Tech Coordination: Oversee roadmap planning and development delivery for international markets (e.g., Indonesia), aligning engineering, product, and business goals to deliver robust market-specific solutions.
- Cross-Functional Stakeholder Orchestration: Bring together internal engineering, product, legal, finance, risk, and compliance teams alongside external banking, regulatory, and corporate partners to streamline expansion workflows.
- Day-to-Day Issue Resolution: Act as the primary escalation point to troubleshoot operational bottlenecks, technical dependencies, and cross-team friction points, ensuring rapid, smooth execution.
- Progress Tracking & Risk Management: Establish transparent program tracking frameworks, proactively identify cross-border operational or technical risks, and present actionable mitigation plans to senior leadership.
- Utilize AI-driven productivity tools for automated documentation, meeting summaries, and multi-market status aggregation.
- Implement AI tools for risk analysis, timeline forecasting, and dependency tracking across complex multi-team roadmaps.
- Continuously experiment with AI capabilities to optimize workflow automation, communication channels, and program reporting.
Skills used in this role
What the employer is looking for
- Experience: 6 to 9 years of strong experience in Program Management, Technical Program Management (TPM), or Product Operations within Fintech, Digital Payments, E-commerce, or fast-growing Global Tech platforms.
- Program Management Expertise: Proven track record of managing multi-stakeholder, international programs from inception to commercial go-live.
- Cross-Functional & External Coordination: Demonstrated ability to align internal technology/product units with external partners, banking, vendor, or regulatory partners across different geographies.
- Technical & Product Acumen: Strong understanding of software development lifecycles (SDLC), product roadmapping, API integrations, and digital payment ecosystems.
- Education: Bachelor’s or Master’s degree in Engineering, Technology, Business Administration, or a related field.
- End-to-End Ownership: Displays deep accountability for driving international projects across the finish line despite regional complexities.
- Bias for Action & Speed: Operates with high urgency to remove execution blockers and coordinate cross-functional alignment rapidly.
- Adaptability & Ambiguity: Thrives in dynamic, high-growth environments with evolving priorities and distributed cross-cultural teams.
- Collaborative Communication: Excellent articulation and stakeholder management skills to negotiate timelines, align goals, and foster strong partnerships.
- Career Stability: Demonstrates consistent career progression, sustained program delivery, and meaningful tenure in previous organizations.
Preferred qualifications
- Hands-on experience with cross-border payments, market launches, or international entity/corporate setup in regions across SEA or Europe.
- PMP, PRINCE2, or Agile Scrum Master certification (a plus, not required).
- Familiarity with international regulatory, data privacy, and compliance landscapes in digital financial services.
Benefits and support
- Compensation and benefits are detailed in the job posting
About paytm
Paytm is India's leading financial services company offering full-stack payment solutions, digital wallets, QR codes, and financial services to consumers and merchants. The platform provides comprehensive digital inclusion via UPI payments, banking services distribution, merchant devices, and lending solutions. Operating under its parent firm One97 Communications, Paytm has scaled its operations into a robust profitability-driven ecosystem.
- Industry
- FinTech
- Company size
- 10001+ employees
- Founded
- 2010
- Location
- Noida, Uttar Pradesh, India
- Funding stage
- Public Company
Funding
Public Company · $4.91B raised
- 2023-08-28Late Stage$246.34M
- 2020-11-20Angel$1.26M
- 2019-12-06Series H$673M
- 2018-08-27Series G$300M
Leadership
Founder & Chief Executive Officer
Chief Technology Officer
Recent coverage
A2Z TaxCorp
Paytm subsidiary's GST demand cut to ₹704 crore from ₹5,712 crore; no financial impact2026-10-15
The Economic Times
Paytm shares get new Buy rating after Nomura initiates coverage2026-10-15
Free Press Journal
Paytm's First Games GST Demand Slashed 88% To ₹703 Crore From ₹5,712 Crore2026-10-14