Regional Service Manager
Tesla · Posted Nov 3
Electric vehicles, solar panels, and integrated clean energy storage solutions
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About the role
Tesla’s Service and Bodyshop repair network across India is responsible for daily operations, service, and parts performance, including collision repair. The Regional Service Manager will expand and manage the network of partners and workshops, provide technical and operational support, coach technicians, conduct audits, and drive continuous improvement across the region.
What you will do
- Service and Bodyshop network expansion, identifying partners & onboarding them.
- Manage and support Tesla’s Service and Bodyshop repair Network across India, ensuring high standards in daily operations, service, and parts performance.
- Provide regional technical and operational support for collision repair activities.
- Deliver on‑site coaching and guidance to Service and Body Shop technicians on Tesla repair standards and best practices.
- Monitor network performance and identify trends, risks, and improvement opportunities
- Identify field training needs and support the development and deployment of training programs.
- Conduct audits to ensure compliance with Tesla repair standards, processes, and quality expectations.
- Support service and parts operations alignment across the network to improve efficiency and customer experience.
- Engage with external stakeholders, including insurance partners, and support technical presentations or workshops where required.
- Drive continuous improvement initiatives across the Service and Body Repair Network.
- Prepare regular reports on operational performance, key issues, and action plans.
- Manage multiple priorities independently in a fast‑paced, field‑based environment.
- Ensure full compliance with Tesla safety standards, policies, and local regulatory requirements.
- Perform additional duties as required to support regional business objectives.
Skills used in this role
What the employer is looking for
- 10+ years of experience in managing network workshops.
- Strong ability to work independently with excellent organization, planning, and documentation skills.
- Experience in operations management, technical support, or network management.
- Solid understanding of collision repair principles, including structural repair, panel alignment, and workshop tooling/equipment.
- Proven ability to coach, influence, and drive performance improvements across external partners or stakeholders. Strong analytical mindset with the ability to identify trends and translate data into actionable insights.
- Excellent oral and written communication skills as well as the ability to follow instructions required
- Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
- High level of professionalism, integrity, and adaptability in a dynamic environment.
- Ability to establish and maintain cooperative working relationships with internal teams and external partners.
- Valid Driver’s License and a good driving record with at least 2 years of driving experience and insurable.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Tesla
Tesla, Inc. is an American multinational automotive and clean energy company that designs, manufactures, and sells electric vehicles, battery energy storage systems, and solar panels. Headquartered in Austin, Texas, the company is dedicated to accelerating the world's transition to sustainable energy through innovative technology and engineering. Its product ecosystem ranges from mass-market passenger cars and commercial semi-trucks to advanced energy generation and storage solutions.
- Industry
- Automotive
- Company size
- 125000+ employees
- Founded
- 2003
- Location
- Austin, Texas, USA
- Funding stage
- Public Company
Funding
Public Company · $6.0B raised
- 2020-05-18Post Ipo Debt$5.0B
Leadership
Elon Musk
Chief Executive Officer & Director
Chief Financial Officer & Chief Accounting Officer
Senior Vice President, Automotive
General Counsel & Corporate Secretary
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