Field Sales Manager - Insurance (PIBL)
Paytm · Posted Sep 17
Mobile payments, digital wallets, banking solutions, and financial services
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About the role
The Area Sales Manager holds accountability for the health insurance sales performance of a ten-member Relationship Manager team in Delhi NCR. The role encompasses building the team, establishing and sustaining the daily field rhythm, coaching the sales pitch, and delivering the monthly premium target through open-market sourcing. This is a hands-on, field-based leadership role, with the Area Sales Manager expected to be present in the market alongside Relationship Managers — covering territories, participating in customer meetings, and supporting case closures with the team.
What you will do
- Own and deliver the team's monthly premium target.
- Drive login-to-issuance conversion by resolving documentation, medical scheduling, and underwriting pendency in coordination with the operations team.
- Conduct the daily morning huddle, spend structured time in the field with Relationship Managers, and audit lead quality to ensure MIS records accurately reflect field activity.
- Build and maintain the team by screening, interviewing, and onboarding Relationship Managers, allocating territories based on candidate residence.
- Maintain quarterly Relationship Manager attrition below 10%. Sustain an average ticket size of at least ₹15,000 by prioritising family floater and port-in cases within the sales pitch.
- Keep free-look cancellations below 5% of gross premium and enforce compliance standards across all open-market sales activity.
Skills used in this role
What the employer is looking for
- Five to eight years of experience in field sales, including a minimum of two years managing a frontline sales team against individual and team targets.
- Prior experience in a target-driven field sales environment within the direct sales channel of Health Insurance, Life Insurance, General Insurance, or BFSI.
- Proven track record in hiring, developing, managing, and retaining frontline sales teams.
- Strong understanding of Delhi NCR markets, with the ability to operate across multiple locations and regions.
- Sound knowledge of health insurance products, including features, benefits, exclusions, and customer needs.
- An established local network and strong market connect across Delhi NCR. Ownership of a vehicle and willingness to undertake extensive daily field travel.
- Comfort operating within a highly field-oriented and target-driven environment.
Benefits and support
- Compensation and benefits are detailed in the job posting
About Paytm
Paytm is India's leading financial services company offering full-stack payment solutions, digital wallets, QR codes, and financial services to consumers and merchants. The platform provides comprehensive digital inclusion via UPI payments, banking services distribution, merchant devices, and lending solutions. Operating under its parent firm One97 Communications, Paytm has scaled its operations into a robust profitability-driven ecosystem.
- Industry
- FinTech
- Company size
- 10001+ employees
- Founded
- 2010
- Location
- Noida, Uttar Pradesh, India
- Funding stage
- Public Company
Funding
Public Company · $4.91B raised
- 2023-08-28Late Stage$246.34M
- 2020-11-20Angel$1.26M
- 2019-12-06Series H$673M
- 2018-08-27Series G$300M
Leadership
Founder & Chief Executive Officer
Chief Technology Officer
Recent coverage
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Paytm Newsroom
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