Fraud Prevention Strategy Owner
Zeta · Posted Nov 6
Modern core, credit and debit processing, and embeddable banking infrastructure for financial institutions
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About the role
The role owns fraud prevention across all outgoing payment rails at Zeta, including card payments and money transfers. It covers card rails such as debit card on Mastercard and Shazam, ATM, digital wallets, and money movement rails including ACH, P2P claim-link sends, and push/pull via card rails, plus account opening, login, and profile changes. The owner manages the fraud rule lifecycle, analytics and models, and operations collaboration to mitigate fraud losses.
What you will do
- You are responsible for mitigating fraud across all outgoing payment rails, including card payments and money transfers.
- Own the full rule book on our fraud risk management (FRM) platforms
- Respond to an emerging fraud pattern within 24 hours of detection: diagnose, deploy a containment rule, and document the change.
- Run every rule change through a documented process: hypothesis, back-test or shadow mode, expected alert volume, approval, deploy, post-change review.
- Keep a rule inventory with owner, rationale, last-tuned date and performance for each rule
- Own the bank's rule approval workflow and change log
- Monitor transaction, login and payment data daily to spot new attack patterns before losses build.
- Use SQL/Python to size losses, back-test rules and measure the false-positive cost of every control.
- Apply ML and AI tools (anomaly detection, clustering, LLM-assisted alert triage)
- Prioritise the fraud roadmap by fraud exposure, friction to good customers and operational cost, and defend the trade-offs with data.
- Partner with the operations team on the disputes related to fraud
- Own the rule playbooks in the fraud analyst SOP and close the feedback loop from analyst outcomes into rule tuning; the Fraud Ops Lead owns the queue, SLAs and card actions.
- Automate repetitive review and reporting work so analyst time goes to judgment calls.
Skills used in this role
Benefits and support
- Compensation and benefits are detailed in the job posting
About Zeta
Zeta is a next-generation banking technology company that provides a cloud-native, microservices-based, API-first platform for financial institutions and fintechs. Its flagship Tachyon suite enables banks to rapidly launch and manage asset and liability products, such as credit cards, loans, checking accounts, and core banking features. The company serves major global financial institutions and has scaled to support millions of active cards worldwide.
- Industry
- Banking Tech
- Company size
- 1001+ employees
- Founded
- 2015
- Location
- San Ramon, California, USA
- Funding stage
- Series D
Funding
Series D · $390M raised
- 2019-07-23Series C$60M
- 2021-05-24Series C$250M
- 2022-03-07Series C$30M
- 2025-02-11Series D$50M
Leadership
Co-Founder & CEO
Co-Founder, APAC CEO & Global CTO
Recent coverage
Zeta News
Zeta Powers Sparrow's Industry-leading Credit Card for the Underserved2024-07-03
Zeta News
Zeta Valued at $2 Billion In Strategic Fundraise2025-02-11