Growth Management- User Growth I Exp- 10-12 Years
Paytm · Posted Sep 15
Mobile payments, digital wallets, banking solutions, and financial services
Get a personal compatibility score
Add a resume for personal matches
About the role
Paytm is India's leading mobile payments and financial services distribution company and the pioneer of the mobile QR payments revolution in India, building technologies that help small businesses with payments and commerce, with a mission to serve half a billion Indians. The Growth Manager role will own the overall growth strategy and business outcomes for Paytm's merchant-user ecosystem, driving the journey from new user to activation, engagement, retention and power user. The role translates merchant insights into propositions, campaigns, and scalable growth initiatives while leading integrated execution across CLM, Product, Marketing, Social, Influencer, Regional, and Finance teams.
What you will do
- Own the overall user growth strategy, with accountability for active users, engagement, transactions, and incremental business outcomes.
- Define and drive the end-to-end user lifecycle strategy across acquisition, activation, engagement, retention, and reactivation.
- Translate merchant behaviour, customer insights, and data into compelling propositions, gratification constructs, campaigns, and growth interventions.
- Lead integrated execution across CLM, Product, Marketing, Social, Influencer, Regional, and Finance teams.
- Identify and prioritise growth opportunities across user cohorts, lifecycle stages, app journeys, campaigns, offers, and engagement levers.
- Drive continuous experimentation and optimisation to improve conversion, engagement, retention, and transaction frequency.
- Own senior stakeholder reviews, including performance narratives, key risks, business decisions, and forward-looking growth plans.
- Build a strong operating rhythm across teams, ensuring clear ownership, prioritisation, execution quality, and timely delivery.
- Lead and mentor growth leaders/teams while ensuring an integrated roadmap and strong cross-functional collaboration.
- Merchant-to-user conversion
- Active merchant users
- Incremental engagement & transactions
- Activation and lifecycle progression
- Repeat engagement & retention
- Campaign effectiveness and ROI
- Growth roadmap delivery
- Cross-functional execution and stakeholder alignment
Skills used in this role
What the employer is looking for
- 10–12 years of experience in consumer internet, fintech, payments, e-commerce, marketplaces, or other high-scale consumer businesses.
- Strong track record of owning growth/business outcomes at scale.
- Deep expertise across consumer growth, lifecycle/CLM, engagement, retention, campaigns, propositions, and experimentation.
- Strong analytical and commercial orientation with experience managing budgets/P&L and ROI-driven growth initiatives.
- Proven ability to translate customer/merchant insights into scalable growth programs.
- Strong senior stakeholder management and cross-functional leadership skills.
- Experience building and leading high-performing teams in fast-paced, ambiguous environments.
Benefits and support
- A collaborative output driven program that brings cohesiveness across businesses through technology
- Improve the average revenue per use by increasing the cross-sell opportunities
- A solid 360 feedback from your peer teams on your support of their goals
- Respect, that is earned, not demanded from your peers and manager
- If you are the right fit, we believe in creating wealth for you
About Paytm
Paytm is India's leading financial services company offering full-stack payment solutions, digital wallets, QR codes, and financial services to consumers and merchants. The platform provides comprehensive digital inclusion via UPI payments, banking services distribution, merchant devices, and lending solutions. Operating under its parent firm One97 Communications, Paytm has scaled its operations into a robust profitability-driven ecosystem.
- Industry
- FinTech
- Company size
- 10001+ employees
- Founded
- 2010
- Location
- Noida, Uttar Pradesh, India
- Funding stage
- Public Company
Funding
Public Company · $4.91B raised
- 2023-08-28Late Stage$246.34M
- 2020-11-20Angel$1.26M
- 2019-12-06Series H$673M
- 2018-08-27Series G$300M
Leadership
Founder & Chief Executive Officer
Chief Technology Officer
Recent coverage
The Tribune
Goldman Sachs Expects Paytm's EBITDA to Surge on Strong UPI Growth and Cost Discipline2026-10-08
Fortune India
Paytm Shares Tumble Following Reports of UPI MDR Framework Deferral2026-10-08
Superpower Daily
Paytm CEO Vijay Shekhar Sharma Offers Personal Backing to Sovereign AI Model Builders2026-10-08
Paytm Newsroom
Paytm 2026 Update: Core UPI, App, and Multi-Bank QR Status Explained2026-04-24