Program Management (Business product) - DGM/GM- Lending EMI
Paytm · Posted Sep 17
Mobile payments, digital wallets, banking solutions, and financial services
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About the role
Paytm is India's leading financial services company offering full-stack payments and financial solutions to consumers, merchants, and online platforms, with a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. This role sits within the Lending EMI vertical as part of Business product (funnel management and business management), owning end-to-end business product outcomes for Lending EMI — funnel health, business management, and growth levers. You will drive business, funnel design and performance, partner with Sales, Credit, Ops, and Tech, and translate business goals into clear product and operating plans.
What you will do
- Own product / business P&L levers for assigned EMI products or segments (volume, conversion, quality, revenue)
- Design, monitor, and optimise the full sales and credit funnel (lead → login → sanction → disbursement → activation)
- Set funnel targets, diagnose drop-offs, and drive corrective actions with Sales, Credit, and Ops
- Build and monitor the physical touchpoints required for the product.
- Define and track business MIS / KPIs; run weekly / monthly business reviews with leadership
- Drive product and process improvements that lift conversion, TAT, and customer / partner experience
- Partner with Scheme, Lender, and Program teams on launches, offers, and go-to-market
- Align Credit policy, Ops capacity, and Tech roadmap to business priorities
- Build business cases for new products, features, or channel plays; track post-launch outcomes
- Coach / guide analysts and cross-functional partners on funnel and business metrics
Skills used in this role
Benefits and support
- A range of flexible working options so you can work in the way that best suits you
- The opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong
- Work is Fun
- We believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem
- Opportunity to be a part of India's largest digital lending story
About Paytm
Paytm is India's leading financial services company offering full-stack payment solutions, digital wallets, QR codes, and financial services to consumers and merchants. The platform provides comprehensive digital inclusion via UPI payments, banking services distribution, merchant devices, and lending solutions. Operating under its parent firm One97 Communications, Paytm has scaled its operations into a robust profitability-driven ecosystem.
- Industry
- FinTech
- Company size
- 10001+ employees
- Founded
- 2010
- Location
- Noida, Uttar Pradesh, India
- Funding stage
- Public Company
Funding
Public Company · $4.91B raised
- 2023-08-28Late Stage$246.34M
- 2020-11-20Angel$1.26M
- 2019-12-06Series H$673M
- 2018-08-27Series G$300M
Leadership
Founder & Chief Executive Officer
Chief Technology Officer
Recent coverage
The Tribune
Goldman Sachs Expects Paytm's EBITDA to Surge on Strong UPI Growth and Cost Discipline2026-10-08
Fortune India
Paytm Shares Tumble Following Reports of UPI MDR Framework Deferral2026-10-08
Superpower Daily
Paytm CEO Vijay Shekhar Sharma Offers Personal Backing to Sovereign AI Model Builders2026-10-08
Paytm Newsroom
Paytm 2026 Update: Core UPI, App, and Multi-Bank QR Status Explained2026-04-24