
ERP Integration Specialist (Postman)
Autodesk · Posted Sep 18
3D design, engineering, architecture, and entertainment software solutions
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About the role
The ERP Connect team is seeking an ERP Integration Specialist with a primary focus on becoming a Subject Matter Expert (SME) for ERP integrations and supporting the growing number of Autodesk applications and customers using ERP Connect. The role develops deep knowledge of ERP Connect and supported ERP systems, acting as a technical bridge between Engineering, Product, Support, QA, customer-facing teams, and external ERP platforms. This is a technical SME and integration support role rather than a primarily software-development role, requiring excellent API troubleshooting skills, strong Postman expertise, and the communication skills required to work effectively across technical and customer-facing teams.
What you will do
- Investigate and troubleshoot ERP integrations using Postman, logs, observability tooling, and ERP-specific knowledge
- Work with REST APIs, JSON payloads, authentication, data mappings, and API error responses to reproduce issues, validate integration behaviour, and identify where problems originate
- Act as a technical bridge between Engineering, Product, Support, QA, customer-facing teams, and external ERP platforms
- Support customer and application onboarding
- Participate in integration triage and monitor production integration health
- Identify recurring issues and improve ERP Connect documentation and support processes
- Capture solutions and knowledge gained through investigations in Postman, documentation, troubleshooting guides, and support processes so known issues can increasingly be resolved without specialist Engineering involvement
- Develop into a deep ERP Connect and ERP integration SME over time
Skills used in this role
What the employer is looking for
- 5+ years of experience in API/integration support, technical support, or a related technical role
- Strong hands-on Postman experience, used as a day-to-day investigation and integration tool
- REST API, HTTP and JSON expertise
- API and integration troubleshooting experience
- ERP or enterprise-system integration experience
- Technical investigation and problem-solving skills
- Experience with customer/application onboarding
- Production support and observability experience
- Technical documentation and knowledge management skills
- Strong cross-functional communication skills
Preferred qualifications
- Has worked directly with customers or support teams to diagnose API/integration issues, rather than coming from a predominantly software-development background
- Treats software engineering knowledge as beneficial, but not the focus of the role
- Shows evidence of using Postman as a day-to-day investigation and integration tool, rather than simply listing Postman as a testing skill
- Is comfortable acting as a technical bridge across Engineering, Product, Support, QA, and customer-facing teams
Benefits and support
- Salary is one part of Autodesk's competitive compensation package
- Offers are based on the candidate's experience and geographic location
- In addition to base salaries, our compensation package may include annual cash bonuses
- commissions for sales roles
- stock grants
- a comprehensive benefits package
About Autodesk
Autodesk is a global leader in 3D design, engineering, and entertainment software, providing solutions for architecture, engineering, construction, product design, and media creation. Its flagship products, such as AutoCAD, Revit, and Fusion 360, empower professionals across industries to imagine, design, and make a better world. As a pioneer in the space, the company continues to drive innovation through cloud collaboration, digital twins, and AI-powered design workflows.
- Industry
- Software
- Company size
- 10001+ employees
- Founded
- 1982
- Location
- San Francisco, California, USA
- Funding stage
- Public Company
Leadership
President and Chief Executive Officer
Executive Vice President and Chief Financial Officer
Executive Vice President and Chief Technology Officer
Executive Vice President and Chief Operating Officer
Chief Marketing Officer
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