Manager - Talent Management
zeta · Posted Sep 28
Modern core, credit and debit processing, and embeddable banking infrastructure for financial institutions
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About the role
Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers, with over 25 million cards live on Zeta-powered platforms across 7 countries and product lines spanning banking, cards, payments, lending and conversational AI. The role sits within Zeta's talent management CoE, where the individual contributes to building Zeta's overall talent strategy and translating it into programs and initiatives that shape the employee experience. The role focuses on talent planning, career development, performance management, competency creation, and engagement with the People Success team to build a culture of learning and career growth.
What you will do
- Design job families, levels, career ladders and levelling criteria.
- Build functional and leadership competency frameworks with behavioural indicators for each level.
- Redesign the architecture when roles or structures change.
- Design and run the full performance cycle: goals (OKRs or KPIs), check-ins, reviews and calibration.
- Link performance outcomes to promotions, rewards and development.
- Design and run regular talent reviews that assess employees on both performance and potential.
- Identify high-potential employees, critical talent and retention risks across the organisation.
- Identify critical roles and build succession plans for them, with successors mapped by how ready they are.
- Design development plans for successors and high-potential employees.
- Track pipeline health through bench strength, successor readiness and internal fill rates.
- Assess the impact of restructures on roles, levels and career paths.
- Design and run the people side of each transition.
- Build the talent strategy and the annual talent calendar.
- Track talent metrics: performance distribution, internal mobility, bench strength and regretted attrition.
Skills used in this role
What the employer is looking for
- Strong analytical and data interpretation skills.
- Proficiency in HRIS platforms such as Darwinbox, Workday, or SuccessFactors.
- Strong understanding of talent management and organisational development practices.
- MBA in Human Resources or a related field.
- 6–8 years of experience in Talent Management or Organisational Development, preferably in a Consulting, Technology, or Fintech organisation.
- Hands-on experience in designing career architecture, competency frameworks, and performance management systems.
- Experience in talent reviews, succession planning, and organisational change.
Benefits and support
- Compensation and benefits are detailed in the job posting
About zeta
Zeta is a next-generation banking technology company that provides a cloud-native, microservices-based, API-first platform for financial institutions and fintechs. Its flagship Tachyon suite enables banks to rapidly launch and manage asset and liability products, such as credit cards, loans, checking accounts, and core banking features. The company serves major global financial institutions and has scaled to support millions of active cards worldwide.
- Industry
- Banking Tech
- Company size
- 1001+ employees
- Founded
- 2015
- Location
- San Ramon, California, USA
- Funding stage
- Series D
Funding
Series D · $390M raised
- 2019-07-23Series C$60M
- 2021-05-24Series C$250M
- 2022-03-07Series C$30M
- 2025-02-11Series D$50M
Leadership
Co-Founder & CEO
Co-Founder, APAC CEO & Global CTO
Recent coverage
Entrepreneur
Banking Tech Innovator Zeta Hits USD 2 Bn Valuation with USD 50 Mn Fund Raise2025-02-11
Finovate
Zeta Secures $50 Million Strategic Investment2025-02-11
FinTech Futures
Zeta secures $50m in new funding, boosts valuation to $2bn2025-02-12